For the last 11 years, Ascendix Technologies has helped Colliers International Indiana to customize their CRM software and to keep it up-to-date. Back in 2007, we started with Microsoft Dynamics implementation and customized it to meet the specifics of the real estate industry. Today, we keep supporting the system and help Colliers automate their key business processes.
Background
This case study was facilitated by Clutch.co, an independent client reviews website.
Clutch.co: Introduce your business and what you do there.
Saimir Qalliu: I’m the lead for the Indiana office for Colliers International, a real estate services company. We provide brokerage and property management construction services to businesses that want to move to, buy, or sell a building. We help with anything in the commercial real estate arena.
Clutch.co: What challenges were you trying to address with Ascendix Technologies?
Saimir Qalliu: We had an old CRM platform that we wanted to replace with something savvier and technically up to date.
Clutch.co: What was the scope of Ascendix’s involvement?
Saimir Qalliu: Ascendix Technologies migrated our business from our old CRM to Microsoft Dynamics, customizing it for both our industry and our specific workflow at the time. They perform regular updates on the platform every 2–3 years and execute any technical improvements that Microsoft pushes through.
