How We Work: Onshore/Offshore Teams

Our team is located in United States and Ukraine which means fast turnarounds, access to top-notch professionals, and attractive pricing for high-quality services.

Ascendix Technologies focuses on CRM consulting and custom software development since 1996. Working with us, you can leverage our CRM consultants, CRM admins, and developers from the United States and Ukraine.

At Ascendix, we adapt to your requirements and are very flexible. As a result, you not only benefit from our expertise but work with us the way you prefer.

On top of gaining access to highly skilled employees from Dallas and our Ukrainian office, our variety allows you to select an offering that will lead to a successful engagement.

As we say in Texas, this isn’t our first rodeo, so we are confident you will have a positive experience using Ascendix Managed Services.

The Ascendix Advantage

U.S.-based project management combined with highly skilled Eastern European-based СRM consultants and developers eliminates risks of offshore development models while maintaining a cost-effective resourcing program.

Direct interaction with stateside resources ensures crisp communication and maximizes the overlap of business hours for meetings​. The CRM and development team located in Eastern Europe results in lower cost structures and round-the-clock progress on deliverables​.

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Cost Savings
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"Round the Clock" development pools.
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Access to more plentiful talent pools.​​
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Insulate from stateside turnover.
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No need to set up your offshore office

Contact Ascendix

Working with Ascendix, you access the top talent in the United States and Eastern Europe. You can choose to outsource your CRM or app development project to our offshore team or to select the mixed team. Whatever option you choose, you can expect high-quality results. Always!

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Ascendix Engagement Models

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On-Demand Team

You have more project-oriented work with defined scope and timeline.

  • You need temporary access to CRM consultants or a technical delivery team
  • Our team takes on more control and responsibility for the successful delivery of the project.
  • Best when there is no formal project roadmap for continuous development over time.
  • Great when implementing specialized products like CRM or other point solutions
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Dedicated Team

You are in need of a technical delivery team for an extended duration.

  • Looked at as an alternative to hiring short or long-term CRM admins, developers internally.
  • The client assumes the responsibility of team direction and development goals/objectives
  • Continuity of resources provides cost savings
  • Can be implemented as a virtual extension to an existing internal development team or as a complete team
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Staffing Options

Working with Ascendix, you can select the level of control over your project and define if you prefer to work with our Dallas team or wish to outsource your project to our offshore office to cut your costs.

Blended Team

US Team: Project management and business analysis, CRM consulting

Ukrainian Team: Development & QA, CRM administration

Offshore Team

CRM Consulting, CRM Administration, Project management, business analysis, development, and QA are done by our Ukrainian team.

 

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How We Work

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1. Discovery

Tell us your requirements, needs, and expectations. We’ll discuss your options, compare available solutions vs. custom development so you can select the best fit for your company.

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2. Skill Set Assessment & Proposal

We’ll define and document technologies to use, a project scope, timeline, budget and a team composition.

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3. Recruitment & Resourcing

At this stage, we’ll assign team members that will work on your project. If needed, we’ll recruit new team members for our offshore office.

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4. Engagement Start

We’ll regularly update you on the project progress to make sure we are on the same page.

Our Tech Stack

Ascendix Team consists of Salesforce and Dynamics 365 Consultants, CRM Admins, and data engineers. We also have experienced developers that can help develop custom functionality and integrate your systems. Learn more about our tech stack.

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How We Attract Top Talent

We are proud to be one of the top IT employers in Kharkiv, Ukraine. We heavily invest in our employees, have a rigorous recruitment and selection process to make sure you’ll work with a world-class team.

Investment in our employees and competitive benefits keeps turnover low. In addition, there’s strong integration between the stateside and Eastern European employees. This includes team members visiting each other in the various offices, cultural exchange clubs, sports, and other employee programs.

Combining this pool of highly technical employees with our tenured stateside presence insulates you from typical communication issues.

  • Challenging projects.
  • Working Schedule. 40 hours per week, flexible working hours.
  • Retention and Career Development. Trial period monitoring and evaluation​, regular performance reviews, a clear career path.
  • Training, Classes & Certifications. Paid participation in external certifications, training, and seminars​, English courses.
  • Paid Absence & Overtime.​ 20 paid vacation days per year​, 5 paid sick days per year, paid overtime, observing Ukrainian holidays.
  • Company Events. Team buildings and parties, sports programs, available equipment for active rest.
  • Mentorship and internship programs. Ascendix has a Salesforce university to grow our Salesforce admins and developers.
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Why Ukraine?

Ukraine is a top-ranked Eastern-European IT leader in terms of quantity and quality of IT resources​.

  • #1 In Eastern Europe in number of IT professionals​
  • 7th place in the world in terms of quality and efficiency of the freelance workforce
  • 11th place in the top 50 world’s developers
  • 185,000 software developers in Ukraine
  • 36,000 IT graduates each year
  • 1,000+ events for IT specialists, startups and investors every year
  • 150 tech universities and colleges
  • 1 Hour Ahead of Western Europe, 7 Hours ahead of the US (EST)

Our IT Outsourcing Success Story

After 7 years and 5 countries, Ascendix found the team that changed their perspective on offshoring. The experience was so great that we hired the employees in 2014 and have developed innovative, one-of-a-kind solutions for our customers and ourselves.

We’ve been there…

Remember the old hair club for men commercials where the guy would say “I’m not just the owner, I’m a member”? That’s us when it comes to Ascendix Offshore Development Services!

We tried 5 providers over a 7 year period. We were just about to give up on outsourcing as an option when we were contacted by a provider who promised a different experience. After a review, we decided to give them a project and they finished on time and on budget.

It was a success!

After multiple successful projects, we decided to hire the staff to work with our larger clients and internal products. We immediately adjusted their office hours so there would be an overlap between our offices in Dallas, TX, and Eastern Europe. Project management and communication improved and we saw even more efficient development.

Want to learn more? Read our post We Outsourced Software Development to 5 Countries: Here’s What We Learned

At first, we limited offshore software development services to our top clients and internal projects.

Today, anyone can benefit from the team we put together, whether it is a small project or a full dedicated team.

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