Virtual Salesforce Admin Package

Looking for a flexible solution to support your Salesforce without extra headcount? With our virtual Salesforce admin package, you don’t need a full-time worker. You’ll have a whole team of experts instead – all at a predictable monthly fee.

Your Dedicated Salesforce Admin Resource

What You'll Get with a Virtual Salesforce Admin Package Ascendx

Navigating the challenges of securing a skilled Salesforce administrator—be it due to high demand, salary constraints, or specific expertise requirements—can be complex.

Ascendix presents a perfect solution: Virtual Salesforce Admin Package. Not only does this solution offer cost-effective and predictable Salesforce admin support, but it also eliminates the need for long-term commitments and additional employee overhead.

Our Virtual Salesforce Admin Package includes:

  • A Certified Salesforce Admin as your primary contact
  • Monthly admin support hours you need with flexible terms
  • Access to Ascendix’s team of Salesforce experts
  • Salesforce admin support and training

As your strategic Salesforce partner, we provide holistic guidance tailored to align your Salesforce infrastructure with your organizational objectives. Your Salesforce virtual remote assistant will help you experience simplified Salesforce admin services and sustainable cost control.

What You'll Get with a Virtual Salesforce Admin Package Ascendx

Hire a Virtual Salesforce Admin

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Why You May Need a Virtual Salesforce Admin

Why You May Need a Virtual Salesforce Admin Ascendix
  • You need help with routine administrative tasks, day-to-day system maintenance, and ongoing enhancements.
  • You’ve lost your only Salesforce administrator, while other tech personnel lack the expertise for effective Salesforce administration.
  • The workload of your Salesforce management is not enough to necessitate a full-time worker.
  • You want to change or improve your system navigation and user experience.
  • You want assistance with Setup configurations.
  • You need to enhance your data analytics and reporting.
  • You need help with data import/ export.
  • You need to solidify your system security.
  • You want to strengthen user adoption and have the ability to measure it.
  • You need the system configured and updated with each Salesforce release.
Why You May Need a Virtual Salesforce Admin Ascendix

Augment Your Team with a Virtual Salesforce Admin 

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What You’ll Get with Our Virtual Salesforce Admin Package

Virtual Salesforce Administration Package Ascendix

Salesforce Administration

Our virtual Salesforce administrator provides a comprehensive suite of services to optimize your Salesforce platform. Starting with user management, we handle tasks such as adding, deactivating, and configuring profiles, roles, and permissions.

To bolster security, our Salesforce professionals implement role-based access, sharing settings, and field-level controls.

We also ensure compliance with data protection and privacy laws through meticulous access and privacy settings configuration. In anticipation of Salesforce releases, we make requisite feature adjustments to keep your system up to date.

Our Salesforce virtual administration services include documentation of all configurations.

Virtual Salesforce Administration Package Ascendix
Salesforce Custimization as Part of Virtual Salesforce Admin Package Ascendix

Salesforce Customization

Our package is optimized for efficiency, beginning with tailored field and object configurations. We manage both standard and custom objects while leveraging the power of flows to automate your routine business processes.

For those accustomed to Workflow Rules and Process Builders, we offer seamless transitions to modern flow-based automation.

We design email templates for autoresponders and notifications and establish approval workflows for records or fields that require managerial oversight.

Salesforce Custimization as Part of Virtual Salesforce Admin Package Ascendix
Data Modeling as Part of Virtual Salesforce Admin Package Ascendix

Data Modeling and Architecture

Our Salesforce managed administrator services simplify complex data models by setting up relationships between objects using master-detail, lookup, and junction objects. This ensures a structured and interconnected data environment.

To maintain data integrity, our team assists with bulk data imports and exports while identifying and resolving duplicate data through deduplication and normalization processes.

Personalized Reports & Dashboards

Our virtual Salesforce assistance includes customizing built-in Salesforce reports and designing new ones to focus on key metrics such as sales performance and customer interactions.

For convenience, we set up automated reports sent to designated team members at regular intervals, using complex filters to concentrate on actionable data.

System Integration As Part of Virtual Salesforce Admin Package Ascendix

System Integration

Our virtual Salesforce administrator support encompasses system integration with email services, calendars, social media, etc.

We’ll help with no-code third-party system integration with the Salesforce instance.

It also covers app installation from the AppExchange platform and designing the flow of data between Salesforce and external systems.

Lower Your Staffing Costs with a Virtual Admin Package  

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How a Virtual Salesforce Admin Support Package Works

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Admin Assignment

We’ll assign you a certified Salesforce admin who will serve as your consistent point of contact, providing specialized knowledge tailored to your system and organizational needs.

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Initial Assessment

A certified Salesforce administrator evaluates your existing Salesforce setup to understand its current state, complexity, and the specific challenges your organization faces.

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Strategic Planning

Based on the assessment, the virtual admin will recommend a package plan that suits your needs. This could vary in terms of hours needed per month and specialized services required.

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Contract & Onboarding

Once the plan is agreed upon, a contract detailing the services, deliverables, and duration is signed. Onboarding involves a kick-off meeting to finalize objectives, timelines, and hours of ad-hoc consulting.

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Regular Maintenance

Your virtual admin will execute routine day to day administrative tasks such as user management, data integrity checks, and system updates, on a pre-arranged schedule.

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Specialized Services

These specialized services could include data modeling, process automation, customized reporting, or security and compliance checks, depending on your package.

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Monthly Review

You’ll have periodic meetings to review the work done, discuss any challenges, and plan for the next cycle. We’ll provide reports summarizing the work completed and a system performance analysis.

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Scheduled Fixes & Updates​

Our Virtual Admin Package includes error fixes & system updates, offering timely and prioritized solutions for your system’s needs. It helps ensure optimal functionality, allowing your team to focus on core business tasks.

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Training & Workshops

We offer collaborative Salesforce virtual training sessions designed to enhance the skill level of each user in specific tools or techniques. It helps ensure the effective utilization of Salesforce Org within your company.

Why Choose a Virtual Salesforce Admin Package Over Other Outsourcing Models?

Why a Virtual Salesforce Administrator Ascendix no logo
  • You pay for only the hours or Salesforce admin managed services you need.
  • A virtual admin can quickly step in, ensuring no disruption in service or strategy execution.
  • Virtual packages can be easily adjusted to meet your evolving needs if you need less support during slower periods.
  • A virtual package provides a dedicated admin who becomes deeply familiar with your system configurations.
  • Virtual packages have fixed or tiered pricing, making budgeting more predictable.
  • The Salesforce virtual agent quickly becomes a part of your team without the physical workspace setup.
  • The flexible nature of virtual Salesforce administration services lessens dependency and associated risks.
  • Virtual admins serve not just as task executors but also as strategic advisors, helping align Salesforce capabilities with your business objectives.
  • A dedicated Salesforce admin can easily adapt to your company culture and workflows.
  • Virtual packages include periodic training and workshops to help your team get the most out of Salesforce.
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Salesforce Clouds We Specialize in

Our experts can assist with the administration of Sales Cloud, Service Cloud, Marketing Cloud, Community (aka Experience Cloud), Revenue (aka Billing & CPQ ) Cloud, Einstein Analytics (aka Tableau CRM), and Pardot (aka Marketing Cloud Account Engagement).

Why a Virtual Admin Package by Ascendix?

Ascendix is a well-established Salesforce consultancy, holding a 20-year history of unwavering dedication to client success which has earned us recognition as a Crest Consulting Partner by Salesforce. Our combined expertise in CRM consulting and custom development offers a multifaceted perspective, ensuring the application of best practices to your Salesforce Org.

Ascendix is a top-notch organization with a smart, educated group of consultants and project managers. They helped us in many areas of personalizing our Salesforce instance for our teams and continue to help us with additional projects. If you're looking for a team who can help solve issues and follows through with every aspect of what they commit, Ascendix is the right choice.

Jim Barker, a Chief Revenue Officer at Live Earth

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20+ years in Salesforce consulting
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15+ years in IT Outsourcing
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300+ highly impressed customers
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70+ subject-matter Salesforce experts
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120+ Salesforce Certifications
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2 commercially successful apps on AppExchange since 2014
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20+ industries we specialize in

Our Clients

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Virtual Salesforce Administration FAQ

What is a virtual Salesforce admin?

A virtual Salesforce admin is an outsourced Salesforce expert offering Salesforce.com admin support, customization services, system maintenance and proactive recommendations. They work collaboratively to prioritize tasks and suggest advanced functionalities, essentially serving as an integrated part of your organization focused on optimizing your Salesforce database.

What is the difference between a Salesforce Admin-as-a Service and Virtual Administration?

Salesforce Admin-as-a-Service is generally a subscription-based model providing a range of administrative tasks but may lack personalization. Virtual administration usually offers a more tailored Salesforce admin and support services service, with a dedicated admin acting as a strategic advisor for your specific Salesforce instance. Both models are outsourced but can differ in service personalization, scope, and depth of the working relationship.

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Ascendix Corporate Office
12222 Merit Drive Suite 1550
Dallas, Texas 75251

Ascendix User? Need help? Send your support requests to support@ascendix.com