Salesforce Consulting Company

Based on the Salesforce report, after CRM implementation 10,500+ customers noticed 25% increase in marketing ROI, 25% growth in sales and 35% increase in customer satisfaction rate.

But to achieve this result your Salesforce solution should be fully tuned to your needs and adopted by your organization.

Our CRM consultants will recommend you the best Salesforce implementation and optimization strategies, advise you on the most suitable Salesforce editions and Clouds and consult on the best user adoption plans to ensure that your employees are comfortable with using their Salesforce software.

The main signs that you need consulting are:

• Low lead volume
• Low win rates because of the inconsistent sales process
• Low marketing ROI
• Low sales productivity
• Low lead conversion rates
• The slow case resolution process
• High customer support costs
• Low customer retention level
• Low level of customer satisfaction

Our Ascendix team will identify the main pain points and weaknesses of your business processes and suggest the best strategies and technology solutions to mitigate them.

Unfortunately, more than one-third of all CRM projects fail, and among the top reasons for that are:

• Lack of a consistent CRM strategy
• Focus on technology instead of people
• Lack of attention to the process
• Failure to adopt CRM after implementation

Our Salesforce consultants will help you to reduce the risks of CRM implementation failure as well as provide the best course of action to ensure its success.

Each Ascendix consultant sets customer delight as a top priority and will hear you through to learn about your business model, goals, and requirements. This will help you select and build the most effective end-to-end Salesforce solutions that fit exactly for your domain needs.

Our consultancy performs a broad spectrum of CRM managed services:

• CRM rollout consulting
• Salesforce customization consulting
• Salesforce migration consulting
• CRM & third- party system integration consulting
• Salesforce improvement consulting
• Salesforce app development consulting

Also, our experts will help to check your Salesforce Org health and audit for possible flaws and improvements.

No matter where you are in your CRM implementation cycle, all you need is to do is to contact our team and tell them about the challenges of your project or your ideas and we will determine the best solution!

At Ascendix, we will help you choose the best service cost option due to the several engagement models we use to serve our clients: onshore, offshore, and blended team structures to ensure the best quality of our services for the best price.

Ascendix manages its IT consulting services from two offices: in Dallas, Texas, and Kharkiv, Ukraine. You can choose to work with our Salesforce consultants from Dallas or outsource tasks to our Eastern European office. You can also work with our blended teams that will consist of team members from Dallas and from Ukraine.

Ascendix is a multi-vertical company that can share best practices from multiple perspectives: product, service, and industry- ones. We have deep knowledge of the Salesforce platform from the technical side and intricacies of Sales, Service, Community, Marketing Cloud & Pardot, Health, Financial Services, and Einstein Analytics Clouds. On top of that, we offer industry-oriented advisory services like Commercial Real Estate CRM consulting, Financial Services CRM consulting, and Legal Services CRM consulting but it’s not an exhausting list of domains we specialize in. Intrust your technology evolution to us and we’ll show how your Salesforce CRM can become the #1 friend of your business.