Automate workflows, engage customers 24/7, and free your team for strategic work with Agentforce AI agents.
Watch AI transform your Salesforce into an autonomous growth engine that costs less and never burns out.
Agentforce Service Agent
Deliver exceptional 24/7 support across all channels:
- email,
- chat,
- phone,
- social media,
- customer portals.
Your AI-powered service agent instantly responds to customer queries, resolves issues autonomously, and seamlessly escalates complex cases to human agents while maintaining a full conversation context and recommending the next steps.