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CRM Services and Commercial Real Estate Software Since 1996

Products

  • JLL about Ascendix CRM Services

    "The quality of work they provide is second to none. They’ve provided CRM solutions that no one else has been able to. Their efforts have helped both our sales force and the dynamics of our practice. The technologies they’ve employed have significantly simplified our CRM usage. Their work has driven our adoption, which has increased by about six times what it was before we started working with them."

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  • Reviews about AscendixRE CRM for CRE

    "Great product, and excellent service on their end. I haven't found a better commercial real estate CRM software out there, and I have tried quite a few of them. If you are considering a CRM for commercial real estate, don't waste any more time looking."

    —Brandon Vandermyde, NAI Utah South

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  • Ascendix Search Reviews

    "Adding Ascendix Search to Salesforce, is the equivalent of providing your CRM a brain. It can take the data you have curated and churn out call lists, e-mail campaigns and follow up protocols which will only underscore the value of your CRM. It is super user-friendly, and the Ascendix Team is always there to help get you on the right track. It is without a doubt the most valuable component to my CRM."

    —Michael Branton

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Case Studies

Learn why Highwoods Properties chose AscendixRE to improve efficiency

Building on their culture of continuous improvement and focus on people, Highwoods Properties saw the need to automate various processes to help their leasing representatives be more successful. Leasing staff wanted to have more time to work with brokers and customers for new business and back-office systems were a time consuming manual process.

Download this case study to learn:

  • How to improve efficiency and reduce manual processes
  • How to centralize tracking of information in regards to renewals, broker and prospect activity
  • How to make pipeline reporting and other manual reports less labor intensive and more accurate
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Learn why Granite Properties chose the AscendixRE solution

Granite Properties needed more effective information management practices to free employee time and improve business visibility. Working with Microsoft Gold Certified Partner AscendixRE, they were able to systematize how employees managed information about buildings and leases.

Download this case study to learn:

  • How Microsoft Dynamics CRM improves user adoption
  • How to standardize across organizations and departments
  • How to reduce duplicate efforts in creating reports
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Should I Build or Buy a CRM solution on my platform of choice?

This is a classic argument. It should begin with a discussion of your goals and desires as well as your motivations and past experience that may cloud the issue. Beyond a company’s experience with a specific platform, there are other key factors that should be taken into account.

Download this data sheet for insight to consider the arguments surrounding:

  • Time to market.
  • Upfront cost.
  • Quality of the final solution and ongoing upkeep.
  • Focus and core competency of your provider.
  • User adoption.
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Learn why Summit Realty Group chose AscendixRE to improve customer service

Summit Realty Group wanted to provide the best possible service levels and simplify broker operations. An older customer relationship management system was cumbersome to use, poorly accepted, and not integrated with the company’s other business tools. Summit wanted to integrate with Microsoft Outlook, have flexibility with other property databases and eliminate the previous systems limitations.

Download this case study to learn:

  • How to implement efficient solutions to focus solely on helping clients
  • How they were able to offer faster, more detailed customer service
  • How to foster communication among team members
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Learn why Colliers chose AscendixRE in order to standardize and centralize

After roughly doubling in size in two years, Colliers International sought a standardized customer relationship management platform that would help the company make the most of its unique combination of geographic breadth and local expertise. After considering other platforms, Colliers chose Real Estate Advantage (now AscendixRE) because of its ease of use, technical flexibility, and integration capabilities with their other Microsoft investments.

Download this case study to learn:

  • How Colliers saved 8 months in custom development
  • How they utilized Microsoft SharePoint
  • How they improved information access and quality
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Webinars

Webinars

Do you want to learn more? Watch our past webinars to get more in-depth information on product updates, user solutions and the features of AscendixRE CRM programs and partners.

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Success Stories

Success Stories

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  • Deploying AscendixRE CRM for Dynamics CRM increased the adoption of our CRM solution by making it more relevant and able to manage the specific commercial real estate data necessary to run our business. Moreover, we were able to bring this rich set of features/functionalities to market in months as opposed to years if we had tried to develop it ourselves. Chad Lindsey
    VP Global IT
    Jones Lang LaSalle

    Customer Profile

    Jones Lang LaSalle (JLL) is a global firm that specializes in commercial real estate services and investment management. With 230 corporate offices worldwide and 58,000 employees, JLL continues to be a leader in the commercial real estate industry.

  • "The Link application built on Microsoft Dynamics CRM strengthens collaboration and information sharing within Colliers, which is key to differentiating ourselves from competitors." Veresh Sita
    Global CIO
    Colliers International

    Customer Profile

    With 15,000 real-estate professionals in 480 offices worldwide, Colliers International is the third-largest commercial real-estate firm, offering a combination of deep expertise and a broad range of services.

    Business Situation

    To capitalize on its decentralized organization and rapid growth, Colliers wanted a standard customer relationship management solution that would give brokers a 360-degree view of clients, transactions, and properties.

    Solution

    Colliers built its new customer relationship management platform on top of Ascendix Technologies’ AscendixRE™ solution, which is based on Microsoft Dynamics CRM.

  • "Critical information is no longer obscured. If we have the same client in different cities, we know about it and can negotiate the best deal possible." Craig Scullin
    Manager of Information Systems
    Granite Properties

    Customer Profile

    Granite Properties is an owner-operator with offices in Atlanta, Dallas, Denver, and Houston. The company manages more than 10.5 million square feet of office, retail, and industrial space.

    Business Situation

    As the company expanded, Granite Properties needed a customer relationship management solution that met the unique needs of its various business groups, worked with Microsoft Office Outlook 2007, and fit into its existing IT infrastructure.

    Solution

    Working with Microsoft Gold Certified Partner Ascendix Technologies, Granite Properties implemented AscendixRE™ to provide real-time business intelligence and standardize processes.

    Industry Recognition

    The Granite CRM solution has been awarded the 2010 Digie Award for Best Use of Automation. Realcomm has recognized Granite for their successful implementation of Microsoft technologies, including AscendixRE™ for Dynamics CRM .

  • "The Ascendix team brings the best of both worlds; knowledge about how the Real Estate business process works and a Microsoft Dynamics CRM tool customized specifically for Real Estate firms. This combination has benefited Highwoods in implementing a CRM solution that brings instant value to the business users." Art McCann
    Chief Information Officer
    Highwoods Properties

    Customer Profile

    Founded in 1978 and headquartered in Raleigh, North Carolina, Highwoods Properties (NYSE: HIW) is a fully integrated, self-administered real estate investment trust (REIT) that provides leasing, management, development, construction and other customer-related services for its properties and for third parties. Highwoods’ properties and development land are located throughout the Southeast and Kansas. Currently they own or have an interest in 382 in-service, office, industrial and retail properties.