Expert Salesforce Service Cloud Implementation and support services from Certified Ridge Consulting Partners.
If your business has a long case resolution time and lacks in centralized view of your customer service, which results in a low customer satisfaction rate, in that case, it’s time to turn to an advanced automation solution – Salesforce Service Cloud.
It’s created specifically for customer service agents and offers multiple tools such as Case, Incident, and Knowledge Base Management to shorten case resolution time and maximize agent productivity. However, to make the CRM experience seamless and scale up it for individual needs, you may seek the assistance of professional Salesforce consultants.
Ascendix Technologies is a CRM consultancy with 20+ years of experience under our belt. Since 2001, we’ve helped implement, optimize, and customize the most robust and agile platform on the market – Salesforce – for over 300 companies worldwide. Our expertise, breadth, and quality are reflected in 100+ testimonials on AppExchange and Clutch. co, and case studies on our website .