Salesforce Services from Ridge Salesforce Consulting Partners

Certified Salesforce service provider with 26 years of experience in the CRM market and custom development.

Customer data is the bread and butter of any business. And CRM systems are designed to make data management easier and empower sales, marketing, and customer service agents to track their customers’ activities better. However, not all CRM solutions are created equal.

Salesforce is the king among CRM solutions on the market. For eight years in a row, it’s been the #1 CRM choice among businesses and helped to increase sales productivity and the opportunity win rate for over 150,000.

It helps representatives find contacts through various means, analyze their customers, automatically create a sales pipeline, and create targeted marketing and advertising campaigns to attract more potential clients. But to take the most out of this robust platform and return every dollar invested into a Salesforce license, it may not be enough just to set up a Salesforce Org.

Wes Snow and Todd Terry, Founders of Ascendix Technologies

Ascendix Technologies is a Ridge Salesforce Consulting partner with headquarters in the US and Europe.

Since 2001 we have provided a vast scope of Salesforce services: Salesforce product and edition selection, CRM implementation and optimization, the custom app and LWC (Lightning Web Components) development, and much more. Our mission is to unlock the full potential of the platform for our clients, make Salesforce scale along with growing business needs, and bring innovation to any organization.

Moreover, our consultancy offers fully staffed Salesforce expert services for much less cost than it would take to hire in-house resources.

For over two decades, we have successfully implemented customized Salesforce products and performed custom app development for 300+ companies, which is verified by over a hundred reviews on Clutch. сo and AppExchange.com.

Wes Snow and Todd Terry, Founders of Ascendix Technologies

Drive Bigger Sales and Improve Sales Productivity with Salesforce

What Salesforce Services We Provide

Marketing Cloud Services

Our consultants offer a wide range of Salesforce marketing cloud implementation services for and support of tools intended to cover your marketing needs, such as Journey Builder, Email Studio, Audience Studio, Data Studio, Google Marketing Platform, Datorama, Social Studio, Advertising Studio, Mobile Studio, Interaction Studio.

Salesforce Support Services

Our Salesforce administrators perform system, user, and data administration to make your teams more independent from daily routine tasks. Also, they execute regular system check-ups, security reviews, bug fixing, and issue resolution to eliminate the slightest risks in the early stage.

Salesforce Training

Besides system administration tasks, we can organize exclusive training for your teams to meet your unique business needs and increase user adoption. Our team will customize the training courses and provide quick reference guides as well as one-to-one or group training sessions.

Marketing Cloud Services

Our consultants offer a wide range of Salesforce marketing cloud implementation services for and support of tools intended to cover your marketing needs, such as Journey Builder, Email Studio, Audience Studio, Data Studio, Google Marketing Platform, Datorama, Social Studio, Advertising Studio, Mobile Studio, Interaction Studio.

Salesforce Support Services

Our Salesforce administrators perform system, user, and data administration to make your teams more independent from daily routine tasks. Also, they execute regular system check-ups, security reviews, bug fixing, and issue resolution to eliminate the slightest risks in the early stage.

Salesforce Training

Besides system administration tasks, we can organize exclusive training for your teams to meet your unique business needs and increase user adoption. Our team will customize the training courses and provide quick reference guides as well as one-to-one or group training sessions.

Check Our Salesforce Quick Start Package Plans

What Clouds We Focus on As a Salesforce Service Provider

Our experts implement and optimize Sales Cloud, Service Cloud, Marketing Cloud, Community (aka Experience Cloud), App Cloud, Revenue (aka Billing & CPQ ) Cloud, Einstein Analytics (aka Tableau CRM), and Pardot (aka Marketing Cloud Account Engagement).

Benefits You Get Together with Our Services

In-Depth Business Consulting

With your goals in mind, we will review your KPIs (Key Performance Indicators) and current trends in the market to plan your personalized project roadmap. As a result, you will accelerate corporate success with our Salesforce professional services offerings concentrated on growing your business step by step.

Sales Automation

Our professionals help B2B and B2C businesses translate Salesforce technologies into streamlined real-time insights, improved salespeople's effectiveness, and stronger sales strategies to increase revenue and profitability while reducing overall costs.

Service Automation

Our consultants provide organizations with a roadmap to align customer-centric strategies with best-in-class technologies offered by Salesforce. In addition, we help adjust functions to improve customer service team experience to nurture long-term relationships and have a desirable impact on the business.

Marketing Automation

We will design ideal journeys for your leads, prospects, and clients using Marketing Cloud and Pardot (aka MC (Marketing Cloud) Account Engagement), which will result in increased lead flow, ROI (Return on Investment), and improved nurturing, upselling, and cross-selling operations.

Reduced Management Efforts

We will turn your business needs into a definite roadmap with little commitment from your managers. Our in-depth project management experience helps us deliver necessary system changes and reduce your teams' involvement to free their time for more meaningful tasks.

Access to the Top Talents

We will build a high-performance team of experts, including Salesforce Administrators, Consultants, Solution Architects, App Developers, Implementation Engineers, Project Managers (PM), Business Analysts (BA), and more. So, you do not need to hire in-house employees to fill the gaps in specific skills and specialties.

Flexible Salesforce Service Pricing

With our flexible engagement models, you will be able to extend your team with top talent and meet all your Salesforce needs at a much lower cost than you would bear having an in-house Salesforce team. So, you do not have to invest time and money in recruiting, managing, and developing a career plan for your in-house Salesforce personnel.

Expert Guidance

If you choose to implement Salesforce on your own, we will give you expert advice on all stages of the CRM rollout. We will align the implementation project plan with your business and IT strategies and deliver simplified recommendations for each phase, as well as tips for better user adoption.

Release & Change Management Services

With each Salesforce release cycle, we will assist with updating your Salesforce org and consult you on feature prioritization, request management, adoption, and change management around new releases (including training).

Accurate Project Documentation

Building out a Salesforce org is a serious business. To reduce the risks of system disruption, we will make sure you have appropriately documented deployments, configurations, integrations, and storage reviews. 

Why Will Ascendix Become Your Best Salesforce Service Provider?

"Ascendix truly focuses more effort on improving their product and supporting current customers than just selling and marketing, which is rare these days. Too many companies just try and make the sale and then pass you along down the chain with often some missed expectations. That never happened with Ascendix and they worked with us every step of the way until all our objectives were completed which is why the launch (and the 4 months since) have been so successful for us."

Mika Casey, CTO at Menlo Group Commercial Real Estate

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70+ Certified Salesforce & AppExchange App Development Experts
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16 Years in Salesforce Outsourcing and International Presence
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Consulting & CRM Development Expertise Synergy
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Our Own 17 Software Products and Apps
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Cross-Industry Expertise in 20+ Industries
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Extensive CRE Tech and Proptech Proficiency

Technology We Deploy

Our in-depth knowledge base and experience in the implementation, optimization, and customization of CRM systems as well as in developing our own Salesforce-based software, allows us to consult on technologies for building your custom applications on Force.com platform.

Why May You Need Salesforce Professional Services by Ascendix?

 

  • Your business needs process reengineering via forward-thinking management and fresh innovative ideas to maximize your Salesforce investment.
  • You do not have a system admin with extensive Salesforce knowledge and basic development support skills to address more sophisticated business requirements.
  • You already have a Salesforce service partner, but you are looking for one with a more in-depth understanding of your industry.
  • Your Salesforce instance requires a comprehensive expert health check, analysis, and platform optimization.
  • Your organization looks for assistance with user setup, security management, the configuration of standard or custom objects, management of workflows and validation rules, and advanced data management.
  • Your company needs comprehensive and responsive reports and dashboards that are not available out of the box.
  • Your business requires expert guidance to drive change management and CRM system adoption.
  • Your company needs technical advice about design, feature configuration, and overall improvements.
  • You are looking for a more responsive and competent support team.

Salesforce Professional Services from Our Top Experts 

Artur Ambartsumian

Director of Salesforce Practice

Eduard Panin

Salesforce Product Architect

Phillip Teng

Salesforce Implementation Engineer

Jennifer Bowman

Salesforce Implementation Consultant

Marissa Mills

Salesforce Consultant & Application Developer

Dmytro Yudin

Lead Salesforce and Pardot Consultant

Our AppExchange Apps

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Ascendix Search app interface laptop

Ascendix Search for Salesforce

Ascendix Search is one of the AppExchange apps that was built to simplify and power the search experience for Salesforce users. Each user can create targeted lists of prospects without the help of a Salesforce admin which saves lots of hours every week. Other helpful features include mass record editing, Exporting to Excel, and using maps and charts for searching your data. If you need to simplify your Salesforce search, you should definitely try our app.

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Ascendix Search app interface laptop
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AscendixRE commercial real estate crm key image

AscendixRE: Commercial Real Estate CRM for Salesforce

AscendixRE is a Salesforce-based CRM for commercial real estate firms. It has all the necessary pre-built fields, objects, and workflows for commercial real estate companies. And thanks to our partnership with Salesforce we can offer AscendixRE with an embedded Salesforce license for a cost lower than if you bought a generic Salesforce license.

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AscendixRE commercial real estate crm key image

FAQ

Is Salesforce a Cloud Service Provider?

In 1999 Salesforce revolutionized the CRM software world and became one of the first cloud computing companies that started delivering its software through Internet browsers instead of company-hosted servers.

What are Salesforce Services?

Salesforce professional services are activities focused on the implementation, configuration, customization, integration, and maintenance of its core product – the CRM platform. Salesforce service pricing depends on many factors and ranges from $25/hr. to $250/hr.

What is the Main Product of Salesforce?

Since 1999, Sales Cloud has been Salesforce’s best-selling product and in 2022 has the largest market share – 24.42% ($5.19 billion) of its annual revenue.

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Dallas, Texas 75251

Ascendix User? Need help? Send your support requests to support@ascendix.com