Among the businesses that already deployed Agentforce are Heathrow, SharkNinja, Indeed, 1-800Accountant, Goodyear, Camping World and 200+ other companies.
It has a flexible toolset built on the Salesforce platform that empowers customer-facing roles. The standard AI agents can help:
- frontline customer service representatives,
- sales agents,
- field service technicians,
- account managers,
- technical support specialists,
- supervisors,
- marketing teams,
- product developers,
- IT administrators, etc.
Moreover, Agentforce is adaptable across diverse industries from healthcare and finance to real estate to significantly enhance customer engagement and service delivery.
Want to learn how to get started with Agentforce and compare available quick start packages in our blog post.