In this post, we’ll explain how to remove fields from your form in Dynamics 365 CRM and make them not searchable, so the users don’t see them. Our Dynamics CRM Consultant, Marissa Cleaver, recorded a short video and guided you through the whole process.
As you might know, Ascendix Technologies is not only Microsoft Dynamics CRM Consultant, but we also have our apps for Dynamics 365, in particular, our AscendixRE CRM that converts Dynamics CRM into a commercial real estate CRM. Don’t be confused when Marissa mentions AscendixRE in the video. The process of hiding fields is entirely similar to other Microsoft Dynamics users.
What you don’t want to do is select a field and hit a Remove button. The reason for this is that a field may be used in JavaScript and, therefore, for removing it might start throwing errors.
Don’t Remove Fields From Dynamics 365 If It Might be Used in JavaScript
So the best thing to do is hide the field. Here is how to do it:
Step 1. Anywhere on your form click the Insert button and select a section. This is going to be hidden so you can probably use just a Four Columns section.
Dynamics 365 – Adding the Four Columns Section
Step 2. Double click on the new section to open up the properties and type “HIDDEN” in the Label. By doing this, you’ll call this section Hidden so that you know that the fields in it won’t be shown to users.
Dynamics 365 – Renaming a Section
Step 3. Uncheck the Visible by default button and click OR. That will make it a hidden section.
This way it will make sure that the hidden fields won’t be visible on your form anymore.
Dynamics 365 – Saving and Publishing a Form
Further, you can also make the hidden fields not searchable. And you can do it from your form by double-clicking on it and going to the Details Tab. Then click on the Edit button.
Dynamics 365 – Editing Field Properties
Set the field Searchable to No. And don’t forget to save your changes.
Dynamics 365 – Making a Field Not Searchable
That’s it! Now, this field won’t only be hidden on the form, but it won’t also appear in the Advanced Find searches as columns that you can search for. It will also clean up the number of fields that Advanced Find will show and simplify choices for your team.
Tracking only information that you need and simplifying the process as much as you can is a prerequisite to a successful CRM adoption by your team.
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Marissa has 14+ years of experience in Salesforce and Dynamics 365 consulting services as well as expertise in Salesforce implementation, adoption, customization, and Salesforce app development. Marissa is constantly sharing her insights into new and existing Salesforce functionality as well as CRM best practices. Aside from being recently engaged, Marissa is an avid trail runner and mountain biker.
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Hey Marissa,
When I set not searchable setting for couple fields it’s still showing by the add columns while it’s not showing by the advanced find. Any idea if it’s feasible by a way to hide the fields from add columns?
Thank you
Hi Bashar,
Unfortunately, there is no way to hide the field from Advanced Find “Add Columns”. Even Field Level Security will just blank out or hide the value but not remove the field for available columns to add.