[E-BOOK] Microsoft Dynamics vs Salesforce: What We Learned Using Both

Main Microsoft Dynamics 365 vs Salesforce

Microsoft Dynamics vs Salesforce are long-standing rivals in the CRM competition, each with an impressive tool stack, flexible pricing plans, and the world’s most intelligent CRM functionality.

On the surface, they may look the same. The difference becomes visible only when you start exploring the Dynamics vs Salesforce opposition as a user. We went beyond that.

For 26 years in the CRM market, we have explored the platforms as users, partners, and developers. Everything we know, we’ve packed into this e-book:

  • Product Positioning
  • App Development & System Integration
  • User Experience
  • System Maintenance and Upgrades
  • User Training.

Get Your Free Copy of Microsoft Dynamics vs Salesforce Comparison PDF

Trace our 26-year-long story of using both CRMs, find out their pros and cons, and unlock the key decisions behind our final choice.

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David Noble
Vice President of Market Research, Hanna Langholz Wilson Ellis

When searching for a replacement to our existing CRM system, our situation presented several challenges, the most significant of which was the fact that our individual offices were all using different systems. Different systems meant different processes and different workflows for the users. It also meant that the data migration process would be multiplied by the number of systems that we used. After our initial discussion with the Ascendix team, we quickly realized that we were speaking with a partner in this process, someone as invested in our success as we were.

Roel Waals
Founder and Head of Product, M |ployee

We needed immediate help with developing a major functionality for our core Salesforce solution. It was necessary to deliver a well-tested solution in the short term. Ascendix developed a custom application within Salesforce managed package using Apex, Flows, and metadata configuration. Despite the urgency and multiple challenges, the team was able to understand the current solution and adjust it in time and within the planned budget. As a project supervisor, I was very satisfied by communication with the team, they were replying rapidly, stand-ups, and other meetings were well-structured and effective.