Ascendix is a leading Salesforce outsourcing agency with 21-year expertise in CRM consulting, administration, deployment, customization, and AppExchange app development that has positive references from 200+ clients.
Also, Ascendix is constantly recognized as a top CRM consulting & custom software development company on Clutch.co. Our Salesforce outsourcing journey began 16 years ago and now we deliver Salesforce services internationally from the United States of America and Europe.
We apply CRM best practices and seasoned expertise in our Salesforce outsourcing projects accumulated over 26 years and can offer flexible pricing options for any budget.
We have been successfully combining CRM consulting vectors with the development & marketing of our own software products. Currently, we have 17 CRM products and apps, most of which are built for Salesforce users and sold via the AppExchange app marketplace.
Our expert team of Salesforce consultants will assess your software to review gaps in system performance, technical implementation, business usage, and suggest the best options for Salesforce optimization and maximizing its potential.
Ascendix and its team will simplify migration to Salesforce Lightning from Salesforce Classic, from one Salesforce Cloud to another, from Apex to Flow/Process Builders or any other CRM software to Salesforce and will choose the best Salesforce edition with out-of-the-box features for your organization.
Our Salesforce consultants will assist you with Salesforce implementation from scratch or re-implementation after years of usage. Also, we will build the CRM implementation strategy from data transformation and CRM deployment to the user adoption stage.
Our outsourcing CRM specialists will advise you on the best practices of using default Salesforce functionality and its effective configuration, applying code-based Salesforce customizations, or optimization of the platform with one of our ready-to-use products built on top of Salesforce.
We will ensure that all configurations are updated and error-free at all stages of your business growth or develop custom Salesforce-based CRM solutions tailored to your business needs.
If you decide to outsource Salesforce administration, we will ensure that your data is deduplicated, clean, and error-free and is migrated in a steady way to make this process less of a concern for you.
Lightning Components serve as the backbones of your Salesforce instance and allow extreme agility, scalability, and customization. We will aid you with upgrading/modifying/custom development of reusable Lightning Components to enhance your Lightning experience by avoiding superfluous coding.
Ascendix Technologies' team will consult on Salesforce AppExchange app development and app preparation for security review. If you decide to outsource Salesforce development, we will share our best instruments for the transformation of your app idea from an idea to a functioning app and will take into account Salesforce security policies and approval processes.
To uncover your entire Salesforce potential, we will recommend, select, and integrate systems and apps to make your platform work at its peak. We will share our best practices on data integration and synchronization across disintegrated systems.
As your outsourced Salesforce administrators, we will scale your Salesforce as your business expands and guarantee that all configurations are modified and updated on time and all features are debugged at all stages of your business expansion. Our Salesforce support team provides help services and addresses your question or issue as soon as it arises on all the stages of Salesforce implementation due to its 24/5 availability.
For 21 years, we became fully proficient in multiple Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, Community (aka Experience Cloud), App Cloud, Einstein Analytics (aka Tableau CRM), Revenue (aka Billing & CPQ )Cloud, and Pardot (aka Marketing Cloud Account Engagement) .
Ascendix's has numerous competitive advantages as a Salesforce outsourcing partner in the CRM consultancy market like:
We offer a unique combination of Salesforce consulting services seasoned with Salesforce custom development services and due to this, we can provide Salesforce services from an unparalleled advisory perspective. Ascendix is a Salesforce Consulting and AppExchange partner.
We entered the CRM market right on its onset back in 1996 and for more than two decades we have learned how to lead any CRM project to success regardless of its complexity and company size. In addition to our CRM consulting expertise, we develop software of any complexity and help companies with cloud migration.
We specialize in many Real Estate-specific vectors like Commercial Real Estate, Real Estate, Investment Sales, Capital Markets. We also work with Construction, Financial Services, Insurance, Legal Services, Travel and Logistics, Healthcare, SaaS & Technology companies, Property Management, and more.
In 2004 Ascendix entered the Commercial Real Estate vertical launching our first CRM software product for CRE brokers. We are experts in commercial real estate and are proud to work with top companies including JLL, Cresa, and many others.
Our offices are located across the globe so we can deliver competitive cost structures due to our ability to mix Offshore & Onshore engagement models and achieve round-the-clock development.
We've dealt with no less than 10 CRM platforms for 26 years that enables us to provide diversified viewpoints on how to solve various business challenges. Ascendix is a Salesforce and Dynamics 365 Partner.
Creation of AscendixRE - CRM for commercial real estate agencies and Ascendix Search - an advanced Salesforce search tool improved our understanding of the Salesforce app development cycle, challenges developers and marketers might face. Also, we see issues Salesforce users might face and know how to solve them.
As an international CRM consultancy, we can outline undoubtful Salesforce outsourcing advantages over hiring in-house professionals. Among which are:
Hiring in-house Salesforce experts may imply intangible costs related to investing in recruitment agencies, additional HR management activities and personnel administration, paying benefits to employees, paying for office space, equipment, workstations, and maintaining office premises.
Instead, you purchase admins/developers’ time at a fixed cost, that has been agreed upon from the project onset and paid based on hourly/monthly contracts so you will have more control over operating costs.
We, at Ascendix, offer the most favorable pricing options due to blending our Onshore/Offshore team structures and providing top-quality outsourcing services.
By partnering with Salesforce outsourcing agencies you can forget about the time vortex spent on activities like recruiting staff. To your major surprise, on average it takes 36 days to hire a new employee and 6 months for him/her to become fully proficient in their role.
Moreover, if you and your team have no experience with hiring Salesforce professionals, you need to spend time researching it to understand what you are looking for, what skill level you need to hire, what should be their daily activities and duties, whom should they report, etc.
By engaging with a Salesforce outsourcing consultancy you don’t have to think about training your teams to keep up with current Salesforce updates, tendencies, and trends or care about the Salesforce career path development of your employees.
Everything will be already solved by us! We provide intensive and rigorous training to our professionals so you will be able to focus on what is core to your business.
Unlike in-house experts, outsourced admins & developers work closely with other specialists as a part of one consultancy.
That’s why you can get more help from them than from in-house professionals or freelance contractors that work alone. Because skills are consultancy-based, you can gain knowledge of a full team rather than being limited by the experience of just one employee.
Ascendix is not solely a Salesforce consultancy but also a custom software development outsourcing company so you’ll get access to our top talents like Salesforce admins, consultants, developers, project managers (PM), solution architects (SA), business analysts (BA), and quality assurance (QA) experts as a Salesforce outsourcing team extension.
Unlike standard Salesforce support that has a 48-hour response time window for all support case tickets, a dedicated Salesforce consultant will be just a call/message away. So it will reduce downtime and speed up project completion.
Due to our global presence, you’ll get your guidance & help at the right time without email/Slack/Teams ping-pong and time gaps in communication.
By having office locations in the USA and Europe, we guarantee better cultural and language fit and better alignment with time zone differences. Moreover, our team goes beyond just the order-taking concept and supports our clients in all stages of the Salesforce implementation project.
Salesforce outsourced consultancy will provide an objective viewpoint on the optimization of the platform, free from any internal policies. We, at Ascendix, are always ready to provide multi-faceted expert advisory services and evaluation of all the internal workflows, business objectives, and goals to meet them with the best technology solution.
Salesforce outsourcing allows you to reduce the burden of work on the shoulders of the employees and scale your Salesforce instance easier and faster. You can free your resources so that your team could invest their time in more important business tasks or develop other features independently.
The time needed to complete the task will depend solely on your team’s capacity without affecting other projects because the Salesforce outsourcing team can take their share of the work and you can develop other branches of your business.
There is always a possibility that after investing time and money into hiring your in-house specialist and his training, your Salesforce pro may decide to leave your company for another one, with better perks, because Salesforce admins & developers are constantly in high demand.
On the contrary, outsourced Salesforce admins & developers usually work with a range of companies so there is no fear of them heading off elsewhere. For 16 years in IT outsourcing, we got used to juggling many clients’ projects at a time without losing the quality of the provided services. This experience has helped us develop the best project management practices for delivering agile personalized approaches to every client.
Salesforce outsourcing refers to the utilization of outside service providers to provide a range of services, including the implementation, configuration, and creation of AppExchange apps.
The most common reasons to outsource Salesforce implementation services is to reduce costs, speed up time to go-live stage and take advantage of external expertise.
