Managed Salesforce Support and Maintenance Services

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How Will You Benefit from Salesforce Support and Maintenance Services?

Professional Salesforce support eliminates the burden of technical administration from your team, allowing you to focus exclusively on strategy implementation.

A reliable third-party Salesforce expert provides you with:

Dedicated certified administrators handle all technical tasks
24/7 system monitoring and security checks
Continuous user training to maximize platform adoption
Automatic system upgrades and compliance management

Salesforce administration and maintenance support by Ascendix brings reliable performance and continuous evolution of your business. We also offer Salesforce support and maintenance services to ensure your Salesforce performs at its best.

Get a Free Salesforce Consulting Call

<p>Thank you for showing your interest in Ascendix!</p>
<p>While we’re getting ready to schedule a meeting with you, let us tell you about Ascendix in brief.</p>
<p>We are a CRM Consulting company that helps businesses maximize the efficiency of their Salesforce and Microsoft Dynamics CRM software.</p>
<p>We also have designed our own CRE CRM tools and add-ons that empower commercial real estate companies to better serve their clients and win more deals.</p>
<p>See <a href="https://ascendix.com/cases/salesforce-crm-consulting-services/" target="_blank" rel="noopener">how one of our clients was able to streamline marketing and lead processing processes</a> by leveraging AscendixRE CRM and Salesforce consulting services by Ascendix.</p>

<p>Team, we have a new lead.</p>

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Why 300+ Companies Choose Ascendix

Ascendix Technologies is a Dallas-based certified Salesforce CRM support services provider that has:

“ Ascendix helped us move things from Excel spreadsheets to Salesforce. We felt comfortable that Ascendix would not disappear when we needed help. They really worked with us to get everything over as consistently as we possibly could. I remember I was thinking that we would probably have 50% success with our data imports, but we got it to 85-90%, so everything is converted over. We just felt like they were very hands-on and if we needed something, we could just pick up the phone and call them. ”

Robert Sattler,the Principal at Cresa New York

20+ Years’ Experience in CRM Consulting and Custom Software Development

15 Years' Expertise in AppExchange App Development and 17 Our Own Apps

160+ Certifications across the Team and Salesforce Summit-level Partnership

20,000+ Daily Users of Our AscendixRE CRM for Real Estate and Ascendix Search

70+ Salesforce Certified Developers, App Builders, and Admins

3 Engagement Models: Managed Delivery, Fractional, and Dedicated Team

4.9/5.0 Rating on Clutch among Top CRM Consulting Providers

Our Salesforce Support Services Offerings

Campaign Management Consulting by Ascendix

Salesforce Health Check and Audit

Our team of Salesforce consultants will assess your software to spot gaps in your CRM performance, data protection, system security, and system usability and suggest the best options for CRM optimization or re-implementation.

Strategic Planning and Consulting

We’ll create a roadmap for your CRM adoption/refinement journey, from the early implementation steps to hitting your long-term ROI targets, during executive goal-setting workshops, business process reviews, and more. Our specialists will review your business KPIs and spot the slightest market trends to create an actionable strategy with carefully prioritized action steps.

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Pardot Implementation Services | Ascendix

CRM Implementation Monitoring

Our Salesforce support services include careful monitoring of Salesforce implementations. After spotting areas for improvement or vulnerabilities, we provide ongoing support and guidance and an effective action plan to eliminate all the issues in the early stage.

Continuous CRM Administration Support

With our Salesforce maintenance services, you’ll have highly performing CRM with bug-free system functionality. In addition, we assist in mapping your customization demands as well as security management. To make the CRM adoption process a stress-free experience, we’ll provide training sessions and demos for your team.

Custom Reports & Dashboards Set Up | Ascendix

Salesforce Help and Training

Whether you need a Salesforce rollout or want to verify that your Salesforce org is optimally set up to get maximum ROI, we can help. With our services, you can be sure that your Salesforce instance is fully optimized, and you get a red-button hotline for any issues.

Salesforce Configuration and Customization

We constantly keep abreast of the latest Salesforce developments and improvements to guarantee your Salesforce CRM optimization runs smoothly and efficiently. Our team will manage your integration of new processes into existing ones to simplify your company’s operations and reduce technical debt.

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Bug Fixing and Troubleshooting

We always strive to make good things better and upgrade solutions by correcting any coding errors and improving its architecture and feature set to ensure optimal performance. Our experts will not only perform an in-depth code review but also provide you with the documented findings and the best course of action.

System Integration Support

Our experts will help your business connect multiple disintegrated systems, Salesforce products, and disparate data depositories within Salesforce CRM. We also can build custom integration solutions and connectors for smoother platform connectivity.

Why Trademark Chose AscendixRE Among Other CRM Vendors

CRM System Evolvement

We provide the best-in-class Salesforce CRM upgrade and evolution services. As a result, your Salesforce system will be scaled according to your business needs and market demands. And our professionals will ensure that you and your end clients have a positive user experience.

Data Administration

With Ascendix, you no longer have to worry about the subpar quality of your data. Our support team will assist you with all your Salesforce data-related issues, such as harmonizing data integrations, setting up validation rules, creating backup policies, etc. We also ensure your data confidentiality and proper data management.

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Salesforce Development Support

With our Salesforce assistance services, you can get development support in all the stages of the development lifecycle of your custom Salesforce-based software. We’ll also ensure that your IT strategy aligns with your business strategy to help you achieve all your corporate goals.

Salesforce Application Support

We can provide long-term application maintenance and support services such as debugging, application functionality expansion, and other administrative support around your internal Salesforce apps and AppExchange solutions to extend your application’s longevity and increase profitability.

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Salesforce Products We Support

We help with a wide range of Salesforce product lines, such as Sales Cloud, Service Cloud, Marketing Cloud, Community (aka Experience Cloud), App Cloud, Revenue (aka Billing & CPQ )Cloud, Einstein Analytics (aka Tableau CRM), Agentforce AI Agents, and Pardot (aka Marketing Cloud Account Engagement) .

What Is Our Approach to Salesforce Support Services

In-depth Analysis and Consulting

We start with a thorough analysis of your current infrastructure and business needs of various departments. Then, we accumulate and document this knowledge to build the best implementation, configuration, and customization strategy for your project.

Salesforce Service Delivery

We complete the expected work scope on time with comprehensive analysis and regular reporting. Ascendix is a reputed Salesforce support and maintenance services provider that values our clients’ business confidentiality and promotes it with high-quality standards of delivered services.

Sustained Improvements

We’ll make your technology solution evolve along with the growing needs of your business. Since we go hand in hand with emerging technologies and constantly polishing our work processes, we’ll suggest the most innovative ways to make your software even more efficient and user-friendly.

Industries We Focus On

Commercial Real Estate

Property Management

Capital Markets

Investment Sales

Mortgage & Lending

Construction

Travel & Logistics

Education

Energy

Agriculture

Food & Beverage

Salesforce Support Services FAQ

What Are Salesforce Support Services?

Salesforce support services include assistance with CRM and application health and security checks, administration, maintenance, bug-fixing, and user training. Salesforce support services can provide a Salesforce customer support team and certified Salesforce consulting partners.

How Do I Get Salesforce Help?

You can seek Salesforce help from the Salesforce support team or get managed support services from 1,000+ offshore, onshore, and nearshore Salesforce consulting partners.

What are Examples of Salesforce Managed Services?

Salesforce managed services include:

system administration,
user management,
custom object configuration,
workflow automation,
data migration and cleanup,
security audits,
and ongoing user training.

Managed services providers can also handle regular system maintenance tasks and implement new features as your business grows.

What are the Benefits of Hiring a Salesforce Managed Services Provider?

Hiring a Salesforce managed services provider allows your team to focus on building relationships with clients instead of handling technical administration. Your partner will also ensure your system runs at peak performance, and all the configurations and updates are properly implemented. You gain access to specialized knowledge and best practices, which typically result in better user adoption, reduced system downtime, and faster implementation of new features.

How to Choose the Right Salesforce Managed Services Partner?

Look for providers with proven Salesforce certifications, relevant industry experience, and a track record of successful client implementations in businesses similar to yours. The right partner should demonstrate clear communication, provide regular reporting on system performance, and show a deep understanding of your specific business processes and goals.

Sign Up for CRM Best Practices and Automation Tips

<p>Thank you for showing your interest in Ascendix!</p>
<p>While we’re getting ready to schedule a meeting with you, let us tell you about Ascendix in brief.</p>
<p>We are a CRM Consulting company that helps businesses maximize the efficiency of their Salesforce and Microsoft Dynamics CRM software.</p>
<p>We also have designed our own CRE CRM tools and add-ons that empower commercial real estate companies to better serve their clients and win more deals.</p>
<p>See <a href="https://ascendix.com/cases/salesforce-crm-consulting-services/" target="_blank" rel="noopener">how one of our clients was able to streamline marketing and lead processing processes</a> by leveraging AscendixRE CRM and Salesforce consulting services by Ascendix.</p>

<p>Team, we have a new lead.</p>