Outsourced Salesforce Administration Services

Outsource Salesforce administration services to Ascendix, and we’ll handle routine tasks such as data and user management, and system updates, so you can achieve higher business results and maintain sustainable CRM performance.

To maximize your Salesforce investment, we’ll perform regular system health checks, data purification, technical and release support, and much more.

Moreover, engaging with a certified consultancy like Ascendix may save money on Salesforce org support compared to employing an in-house specialist, free up your employees’ time for other useful tasks, and benefit from in-depth external expertise.

In addition, with properly implemented and adopted Salesforce CRM, sales teams can increase ROI by 38%, improve customer retention, and offer an overall better customer experience.

System Improvement 

• You want to revamp your Salesforce usage strategy, but you and your team are not tech-savvy enough.
• You need a second set of eyes to assess your system’s health and sustainability.
• Your team is overwhelmed with excessive functionality and flows, which results in low adoption rates.
• You’d like to spot areas for system improvement and scaling.
• You want to unlock new Salesforce potential and maximize its investment.
• Your Salesforce instance has too much custom coding; over the years, you’ve accumulated technical debt.

Platform Support

• You have just set up your Salesforce and don’t know how to manage it effectively.
• You don’t have enough technical resources to support the Salesforce instance. And you want to focus more on business strategizing rather than technical tasks.
• You can’t afford to hire a full-time in-house Salesforce admin, or you’re sure you need system maintenance only occasionally.
• Your Salesforce administrator has just left your project, and you are looking for a new one.
• You require system upgrades and maintenance after each Salesforce release.

Lower Cost

• No need to invest in recruiting, onboarding, managing, and continuous education of a full-time Salesforce administrator.
• Offshore Salesforce admins in Europe have much lower rates than those in the US, delivering the same level of work quality.
• Your Salesforce maintenance becomes more manageable, predictable, and sustainable regarding administration costs.

Extensive Expertise

• You’ll get well-versed Salesforce admin help. They will look at your Salesforce org from a bird’s eye view of their experience and recommend new practices.
• An outsourced Salesforce admin has access to the vast knowledge of other specialists in the consultancy; an in-house admin usually has a limited specialization.
• Salesforce virtual administrators usually have handled a dozen projects and, based on their experience, can advise on the best trusted and tried approaches. Moreover, they need to constantly keep up with the market demands and changes so you can be sure they apply the most innovative methods.

Comprehensive Services

• Unlike Premier Support, dedicated admins not only answer your questions about certain functionality but also provide user training and help with release support.
• You won’t over-customize and overcomplicate your Salesforce org by falling victim to false advertising and overhyping when making technological decisions.