Ascendix Technologies is a certified Salesforce managed service provider with international offices in the USA and Europe. We offer the expertise of a fully-staffed Salesforce expert team for much less cost than it would take to hire in-house resources.
We provide a vast scope of Salesforce services: from designing a technical strategy and its implementation to training and assisting in-house users.
As a Salesforce managed services provider, our mission is to keep your Salesforce solution stable and help it evolve in line with the changing sales, marketing, and customer service needs.
Our Salesforce consulting agency will deliver the dedicated resource mix you need to maintain the growth of your team and create an integrated solution architecture that will evolve with your company.
Since 2001, we’ve helped 200+ companies of various sizes and guided Salesforce projects to technology success verified by numerous reviews on Clutch.co.
Managed services are defined as ongoing, proactive processes and functions performed by partners under recurring, renewable contracts. Salesforce managed services involve an extensive list of activities like Salesforce implementation, development, customization, administration, and support to avert platform issues before affecting its users and system operations. As your Salesforce managed services provider, Ascendix will maintain your Salesforce solution stable and make it expand along with your business needs.
With Salesforce managed services, you’ll get access to remote administration of system management, maintenance, and optimization together with release management. Our onshore, offshore, and blended engagement models and Salesforce outsourcing enable us to provide the best quality services for the most optimal price.
We provide an exhaustive list of Salesforce managed services like:
We, at Ascendix, define your corporate requirements, review your business process, provide strategic planning, and advise on Salesforce best practices to address your business needs with innovative technology solutions.
Our Salesforce consultants will explore the requirements of your sales, marketing, and customer service departments and select the best Salesforce clouds, products, editions, and features that will help solve your technology challenges.
We will outline the optimal approaches for adjusting your Salesforce tools to the variable sales, marketing, customer service demands. For example, we can recommend the best ways to develop custom approval processes or adapt workflow rules. Also, our CRM consultants suggest further functionality enhancements.
As your Salesforce implementation partner, we will manage Sales, Service, Marketing, Financial Services, Experience, Health, App, Analytics, and cross-Clouds deployment and scaling. Moreover, we will complement your solution with AppExchange or custom apps, other Salesforce products to cover your organizational needs in full.
Our experts will manage your project, starting from road mapping to solution realization.
We, at Ascendix, provide data architecture, management, deduplication, and transformation services. Our team helps with data cleansing and integration across various systems to ensure its smooth synchronization and distribution.
We will take proactive actions in improving your Salesforce platform before it starts falling behind your business needs. To do it, we’ll check the present state of system processes and features and adapt them to suit your future business transformations.
We will harmonize your existing processes in Salesforce, help with the re-implementation of your solution, and reduce unused or introduce entirely new functionality.
We can manage your system refinement, streamline business processes, and oversee continuous delivery. Instead of a limited in-house team, you will be able to access a deep and shared knowledge repository backed by our Salesforce experience.
We will create and manage business reports & dashboards/analytics, and help with Data Science app integration and analysis
Our team will modify your Salesforce solution using point-and-click tools or Apex code, Visualforce, Lightning Components to tailor your Salesforce instance exactly to your corporate requirements.
We configure and customize Salesforce processes, workflows, rules, triggers, flows, or reporting functionality on top of standard functionality so that you can have a bird’s eye view of your business with the click of a button.
Our team can recommend on AppExchange apps or manage ISV user licenses & apps. We will research solution offerings on AppExchange, create custom Salesforce apps or components for applications and implement them on AppExchange. With our AppExchange app development services, you’ll improve your specific internal tasks, like report generation, multi-criteria filtration, or map search.
We integrate your Salesforce solution with other CRM systems, with third-party systems (e.g., ERP (Enterprise Resource Planning), DMS (document management systems), social networks, etc.) to create a centralized user experience.
What’s more, our team will monitor and troubleshoot all current integration issues, create custom API integration solutions and perform all necessary updates as soon as your solution needs them.
As a Salesforce partner, we’ll build, deploy and maintain code for any custom development needs as well as for any system integrations.
Besides system administration tasks, we offer user support and training. We handle users’ day-to-day issues and adjust the system on user demand to simplify Salesforce navigation and use.
We organize exclusive training for companies to meet their unique business needs and increase user acceptance. Our team will customize the training courses, provide quick reference guides, one-to-one or group training sessions.
Our Salesforce team will provide ongoing management like user administration, system administration, and data administration to make you more independent from daily routine administration tasks.
We will carry out regular system monitoring and performance reviews to guarantee your Salesforce CRM stability as well as in-time preventive actions against any emerging issues, bug fixing, and issue resolution. Our certified Salesforce professionals will identify and remove code errors and adjust features to secure smooth Salesforce performance.
Moreover, we conduct regular security reviews to eliminate data breach and leak risks from your Salesforce solution as soon as they appear.
We’ll assist with the management of Salesforce org updates aligned around Salesforcere lease cycles, feature prioritization, request management, adoption, and change management around new releases (including training).
“ Ascendix truly focuses more effort on improving their product and supporting current customers than just selling and marketing, which is rare these days. Ascendix worked with us every step of the way until all our objectives were completed, which is why the launch (and the 4 months since) have been so successful for us. ”
Get the most out of your investment in Salesforce. Your CRM system will progressively grow in line with your business demands, so you'll be able to concentrate on achieving your business goals. We will prevent pivotal operational and security issues of your Salesforce platform and keep it efficient so you can focus on essential, non-technical parts of your business.
We'll transform your business needs into definite technical requirements with little or no engagement of your managers. Our in-depth project management experience enables us to deliver necessary system changes, reducing your teams' control and management involvement. As a result, you'll see an increase in your employees' time on strengthening customer relationships.
We will build a high-performance team of experts, including Salesforce Solution Architects, Developers, Tech Leads, Implementation Engineers, Project Managers (PM), Business Analysts (BA), Administrators, Consultants, and more. So, you don't need to hire full-time employees to fill gaps in certain skills and specialties required to achieve specific goals.
We will modify and improve your Salesforce solution without affecting ongoing user activities and business processes. We will develop a comprehensive roadmap to align with your business and IT strategy and deliver simplified business workflows.
If you choose a DIY approach in Salesforce implementation, you'll get expert guidance on all stages of the solution deployment with our Salesforce managed services. Every professional on our team is empowered to look beyond the technical part and help determine and meet your business vision.
Salesforce managed services help take CRM administration pressure off your employees and re-focus their attention to developing essential business competencies. We'll close any gaps in the solution by building, testing, and deploying key functionality.
We will meet all your Salesforce needs and reduce your expenses on having an in-house Salesforce team by extending your company with our top talents. So, you don’t have to invest in recruiting and managing your in-house Salesforce team.
Our team will design and build ideal journeys for your leads, prospects, and clients with the help of automated synergy of sales and marketing activities using Marketing Cloud, Pardot (aka MC Account Engagement
), or other solutions that can be integrated with Salesforce.
Delegate us your all Salesforce-related challenges and start driving your business to market success right now.
For 26 years in the CRM business and 16 years in IT Outsourcing, we have been successfully engaging our global resource teams remotely to provide the same level of domestic expertise with a very cost-effective structure.
We offer extensive Salesforce assessment, business analysis, administration, architecture, development, integrations, and consulting services to focus on your core business strategies rather than purely technology.
We build a partnership with our customers, working with them instead of for them. If you choose Ascendix as your strategic Salesforce partner, you get complete support and guidance even on the after-launch phase.
We are certified Salesforce & AppExchange app development partners, consultants, administrators, app builders, platform developers with 20 years' experience in providing Salesforce services.
For 15 Years in the commercial real estate submarket, we have successfully offered our CRM consulting and development services to clients involved in Sale/Tenant Representation, Lease Administration, Capital Markets & Commercial Mortgage Banking, Property Management, etc.
Since 1996, we have built 17 of our own software products, 4 of which were built for Salesforce users and are available on AppExchange. Our flagship products AscendixRE and Ascendix Search appeared due to the synergy of our Salesforce and CRE expertise and quickly became brokers' delight.
Our mix of experience in consulting services and custom Salesforce CRM & app development makes us a unique advisory agency that can assist with successful solution development and its marketing and maintenance.
Unlike the break-fix model, when you request help only when a system issue happens, Salesforce managed services could be the most strategic decision your expanding company can make.
For example, under the break-fix model, users who undergo technical problems have to wait until a system admin, or someone from the IT team can solve them. Salesforce managed services enable companies to build customer relationships instead of fixing tech problems, creating reports, or researching answers to questions about how to use Salesforce features.
Moreover, managed services allow your busy IT department to delegate patches and security protocol updates to external resources and make the system less vulnerable to outages due to on-time activities.
Instead of sending out a tech expert every time a problem arises, you can resolve issues and diagnose risk factors remotely and save more time and money to hit sales targets.
With Salesforce managed services by Ascendix, system problems and risk factors will be identified early on, decreasing the possibility of outages and user frustration. We provide 24-hour system monitoring and will address the issues before they turn into a crisis.
Our Salesforce Managed Services offer clients access to a whole team of senior experts like Salesforce administrators and consultants to handle all system operations.
Salesforce managed services pricing depends on the expected scope of activities involved, the number of clouds and their editions, the number of users and licenses, and needed configurations & customizations.
Check our Salesforce Quickstart packages.
We offer flexible pricing options of our Onshore/Offshore/Mixed/ and On-Demand/Dedicated team structures and are always ready to provide our estimate and negotiate the best payment options.
Check Out Custom CRM Development Outsourcing Benefits with Ascendix Tech
Ascendix Corporate Office
12222 Merit Drive Suite 1760
Dallas, Texas 75251
Ascendix User? Need help? Send your support requests to support@ascendix.com
Ascendix Corporate Office
12222 Merit Drive Suite 1760
Dallas, Texas 75251
Ascendix User? Need help? Send your support requests to support@ascendix.com