Unlike the break-fix model, when you request help only when a system issue happens, Salesforce managed services could be the most strategic decision your expanding company can make.
For example, under the break-fix model, users who undergo technical problems have to wait until a system admin, or someone from the IT team can solve them. Salesforce managed services enable companies to build customer relationships instead of fixing tech problems, creating reports, or researching answers to questions about how to use Salesforce features.
Moreover, managed services allow your busy IT department to delegate patches and security protocol updates to external resources and make the system less vulnerable to outages due to on-time activities.
Instead of sending out a tech expert every time a problem arises, you can resolve issues and diagnose risk factors remotely and save more time and money to hit sales targets.
With Salesforce managed services by Ascendix, system problems and risk factors will be identified early on, decreasing the possibility of outages and user frustration. We provide 24-hour system monitoring and will address the issues before they turn into a crisis.
Our Salesforce Managed Services offer clients access to a whole team of senior experts like Salesforce administrators and consultants to handle all system operations.