Simplify And Optimize Your Salesforce Solution with Ascendix
We will assess your CRM to review gaps in technical implementation, business usage, and suggest the best options for Salesforce calibration
If you are about to use Salesforce solutions, you have probably looked through tons of reviews to find the most reliable consultancies. To make your search easier, we created a top ten firms ranking based on data found on leading IT services review platforms, — Clutch.co and g2.com, and enhanced it with facts from companies’ websites, AppExchange profiles, and a top agencies shortlist on themanifest.com. We went the extra mile and added our expert tips on how to select the best Salesforce consulting company for your project.
Without a further ado, here is our list of Salesforce consulting companies:
Before we proceed further with the companies overview, let’s clarify what are Clutch.co, The Manifest, AppExchange, and g2.com platforms and why they are reliable to refer to.
We will assess your CRM to review gaps in technical implementation, business usage, and suggest the best options for Salesforce calibration
Clutch.co is a B2B review and rating platform founded in 2013 for market researches in Advertising & Marketing, Web & Software Development, Mobile App Development, and IT Services & Solutions niches.
To the date, there are over 200, 000 listed companies in 500+ industries and over 36, 000 verified reviews. Unlike many online feedback platforms, Clutch.co encourages its reviewers to be verified via a LinkedIn profile that excludes a possibility of spam or anonymous libel even if they don’t want to have their name or company name published.
Company profiles on the website contain the following info:
Some companies also have verification badges like Bronze, Silver, and Gold if they have a premium profile or are Clutch.co sponsors. These badges mean that companies’ credit history is in a good standing based on Experian (for US-headquartered sponsor companies) and CreditSafe (for companies outside the US) credit reports.
Company info is followed by the company’s service lines, clients’ industry, and other IT services focus percentage (like CRM functions, CRM solutions, BI & Big Data, Programming and Scripting, etc).
After the company focus, you can find the company’s portfolio of key clients and their success stories.
Below the portfolio section goes the company’s review listing. There you may find information about the company client’s project like:
Also, the company review listing provides the review section with the review publishing day (it may take several days after review submission for the feedback moderation before it goes public on Clutch), review title, feedback summary (that is a general outline from review sections: project background, opportunity/challenge, solution, result & feedback) and four key rated criteria: Quality, Schedule, Cost, and Willingness to refer.
All these criteria can be rated from 0-5 and form an overall company review score.
On the right side you may find the section about the reviewer like:
Clutch.co creates various leaders matrices like, for example, top 15 Salesforce Consulting Companies considering a company’s ‘Ability to Deliver’ and ‘Focus.’
Ability to Deliver includes the company’s client reviews, market presence, past work, and prestigious awards while Focus is a company’s level of expertise in a rated service.
Leaders Matrices are interactive graphs that show where companies fall across four quadrants:
Market presence is evaluated in the following way:
To form the ranking, Clutch.co considers more factors like the number, recency, and quality of client reviews, type, and quality of clients the company works with, as well as case studies that demonstrate the company’s experience in different areas: projects, services, industries. In case of top Salesforce consulting partners ranking, there are 5 main criteria that influence the score:
All of them are calculated in the percent-base score.
Additionally, Clutch highlights that rankings are dynamic, and research is ongoing. Every time a Clutch analyst collects a new review, the Leaders Matrix is subject to change.
*Side Note: Having taken Clutch.co ranking as a basis of our consulting companies’ overview, we reserved the right to exclude some companies, that, in our opinion, can’t be on a list like Vertiba. This company was acquired in 2016 by a Publicis.Sapient and now operates under this name, on the same website domain. The last reviews were published in 2013 which doesn’t allow us to have a complete overview of this company.
Even though the information in companies’ profiles is quite reliable and sufficient, some of them contained not enough reviews to build a full unbiased picture. That made us double-check rating, what people liked and disliked about companies on The Manifest’s ranking chart called “Top 100 Salesforce Consulting Companies“, and check g2.com reviews.
We have a few words about these two platforms.
The Manifest, a sister website of Clutch.co, is tech business news, how-to guides, IT & marketing agencies’ ranking shortlist website. The Manifest’s ranking is formed in response to the service provider and buyer feedback to make it easier for buyers to identify the services they need the most.
Two factors that influence the ranking are the main services you offer OR the amount of time, resources, and projects dedicated to a particular service and number, quality, and recency of reviews on Clutch.
Although the Manifest is a sister company of Clutch, the website claims that companies may not appear in the same order on The Manifest and Clutch rankings because ranking criteria is different on both websites, and sponsor companies are promoted higher on the listing.
G2 is one of the world’s leading B2B software and services review platforms where you can read unbiased information about companies from verified users for objective and informed hiring decisions.
It has operated since 2012 and it already has over 1M reviews about various types of software products and vendors as well as business, consulting, marketing, staffing and other services.
Another valuable source of feedback about companies that work closely with the Salesforce platform is AppExchange.
AppExchange is a marketplace by Salesforce for marketing Salesforce-friendly apps, Lightning Components, Bolt solutions and consulting services from third-party vendors. Each consulting company profile contains rating details, number of completed projects and certified experts, and a year of foundation.
The profile is divided into three tabs: Overview (company’s services description and demonstration), Expertise (number of certifications) and Reviews (number of reviews, their rating, and information about reviewers).
AppExchange app page is a bit different and consists only of two tabs: Overview and Reviews.
Here is the shortlist of top 10 agencies according to Clutch.co with extra rating data and company facts from above-mentioned resources:
Ascendix Technologies is a CRM consulting and custom software development company from Dallas, Texas with offshore development offices in Ukraine. The company was founded in 1996 and for 24 years has been offering CRM consulting services and custom development like:
Also, Ascendix has built its own real-estate specific software:
Ascendix’s industry vectors comprise:
What made Ascendix appear on top of Salesforce consulting companies, is its top-notch services related to implementation, optimization, configuration, customization, and administration of the platform as well as:
Learn more about Salesforce services.
To this date, Ascendix Technologies’ rating on G2 is not available, and it is currently in the 8th position of the Manifest rating.
Pros: Ascendix’s clients pay compliments to commercial real estate expertise, extensive CRM knowledge, open and honest communication, willingness to go the extra mile in providing services, an excellent consulting team, and focuses on improving their product and supporting current customers rather than just selling and marketing.
Cons: Customers expressed that they would like Ascendix’s team to be bigger to cover the immediate needs of the project.
Avenga is an international IT and Salesforce consulting company that was founded in 2019 as a result of uniting four companies: IT Kontrakt, Sevenval, Core Value, and Solidbrain. The firm provides a large scope of IT services like:
Avenga’s industry expertise includes Pharma & Life Science, Financial Services, Insurance, and Automotive. It has more than 2, 500 employees located in Malaysia, Germany, Ukraine, Poland, and the U.S divisions.
In terms of Salesforce services, Avenga provides:
On AppExchange, it is listed only as a Core Value company with an average rating of 4.7. Avenga’s rating on G2 is not stated, and it’s sixth on the Manifest’s Salesforce consultancies’ rating chart.
Pros: Avenga’s customers are mostly satisfied with its scheduling and ability to meet deadlines and are generally willing to recommend its services to others. But what customers find the most impressive about them are: reaching 50/50 men and women staffing balance, especially in higher management positions, flexibility in their availability, and effortless collaboration.
Cons: Some Avenga’s reviewers rated service quality at 3.5 and cost value at 4 and highlighted the following areas to improve: impeded communication with some cultural divisions and involvement of company individual in the project, no self-service portal.
Itransition is among top Salesforce consulting companies that was founded in 1998 in Denver, CO, but now it has an office in Austin, TX, and expended its locations to the UK and Belarus. They deliver a broad spectrum of software consulting and development services like:
Industry domains that Itransition specializes in are:
As a one of leading Salesforce consulting companies, it provides implementation, customization, optimization, integration of solutions and its support. Also, Itransition offers platform-based development services.
Its AppExchange rating is not available as well on the G2 website. Now, it’s on the 1o-th place on the Manifest’s shortlist.
Pros: Itransition’s reviewers emphasize its main advantages like ability and willingness to provide valuable feedback and ideas, understanding of the not-so-simple project and interesting suggestions, efficiency in the estimation of the project timeframe, and the speed of their response.
Cons: However, customers mentioned the following disadvantages of Itransition’s services like difficulties of reaching out to a project manager and with accurate budget management, and making tweaks to the process without consulting with clients in certain circumstances.
BlueWolf (an IBM Company) is among top Salesforce consulting companies based in New York, with offices in San Francisco, Boston, Atlanta, as well as in Europe, Asia, and Australia. This firm was founded in 2000 and since then delivers services like:
There industries in service focus are:
With reference to Salesforce services, BlueWolf together with IBM offers:
One of BlueWolf’s products (Lightning Bolt for Insurance) on AppExchange has a 5-star rating based on 1 review. However, the other two products are not rated, BlueWolf’s rating on G2 is 3.7 and it’s in the 7th place on the Manifest’s list.
Since there is only one five-star review on Clutch.co and it’s not easy to honestly evaluate a company’s pros and cons, we decided to look for customers’ opinions on another independent review platform — g2.com. And here is what they are saying about the advantages and disadvantages of Bluewolf’s services in 22 reviews.
Pros: Its customers liked their knowledgeable team of engaged and passionate consultants, communication, customer advocating, and honest approach.
Cons: Reviewers expressed their dissatisfaction with lacking the ability to create customer journeys that deliver ROI and value with a data-driven approach to marketing automation and campaign management, underestimating change management requirement for an inexperienced small organization, and not so good adaptation to the idea of multiple brands and working with matrix organizations across different regions of the world.
Founded in 2006, Algoworks operates as a web and mobile software development and IT consulting company located in the USA and India. Their broad spectrum of services include:
This firm specializes mostly in:
As for Salesforce solutions, Algoworks offers services like:
On the AppExchange platform, Algoworks has an average 5-star rating, and 4.7 on G2. It is in the first place of The Manifest shortlist of agencies.
Pros: Their clients are satisfied with high-level coding, delivered integrity, variety of experience, fast communication, and competitive cost.
Cons: The reviews claimed that the main issues were with disconnections because of time discrepancy, a little lag in resources redeployment, vetting out, and fully analyzing the project.
Noltic is a Salesforce consulting firm that started its operations in 2017 and headquarters in Lviv, Ukraine. It focuses on:
Noltic caters to companies in:
Noltic has a 5-star rating on AppExchange and G2 and is on the 22nd place in the Manifest’s firm ranking.
Pros: They impressed their clients with their experience in building apps, strong technical knowledge and communication skills, and fast turnaround execution time for urgent tasks.
Cons: Some reviewers have stressed a few problematic areas like having a good enough understanding of the business they work with and sync-up with bigger team groups.
Tkxel is a custom software development and Salesforce consulting company founded in 2008 and is based in the USA, UK, Pakistan, The UAE, and Poland.
Besides that, the firm offers:
They cover more than 30 business niches like Financial Services, Telecommunications, Retail etc.
Tkxel offers their help with numerous Salesforce-related services like:
Tkxel’s rating on AppExchange is not stated, on G2 it was rated with 4.6 stars and they are in the 15th position of The Manifest’s company rating.
Pros: The reviewers liked Tkxel’s professional competence, effective communication, technical prowess, and pre-prototypes.
Cons: One client mentioned that it would be better if they could improve project delivery time for some projects.
Cynoteck is a CRM consulting and software development services provider with two locations in Saint Paul, Minnesota and Dehradun, India. The company has operated since 2008 and features IT services like:
They primarily serve businesses in:
Cynoteck concentrates on following Salesforce services like setting up, operation, integration, and optimization of Marketing, Sales, Service, App Clouds, Communities and Field Services as well as AppExchange app development.
Neither on AppExchange nor on G2, Cynoteck’s ratings aren’t available. However, it’s in 4th place in the Manifest’s consulting agency’s rating.
Pros: Clients appreciate Cynoteck’s level of project planning, project delivery, training of the staff, excellence at creating custom solutions, timely response, cost-effectiveness, and great customer service.
Cons: Some reviewers mentioned issues with GL (General Ledger) mapping.
Dazeworks is a Salesforce consulting company headquartered in San Francisco, with additional locations in Canada, United Kingdom, Sri Lanka, India, and the UAE.
Since 2015, they have been providing Salesforce services like clouds deployment, migration to Lightning, data migration, managed services, administration, and development services for businesses in 15+ industries among which are Telecommunications, Recruitment, PaaS etc.
Dazeworks’ rating on AppExchange is 5 stars, on G2 it is not stated and on the Manifest’s ranking, the company is in 11th place.
Pros: The review posters were satisfied with a commitment to partnership, creativity and innovativeness of solutions, attention to detail, and its global presence.
Cons: One of the reviewers has mentioned the necessity to have an account manager and project risk management to lessen person dependency during the project.
Founded in 2018 in Chicago, CloudMasonry has become a Salesforce consulting company offering:
Its industries in focus are Utilities, Financial Services, Food Manufacturing, etc.
On AppExchange, CloudMasonry has a 4.9-star rating, on G2 it is not available and the company holds 14th place on the Manifest’s firm list.
Pros: CloudMansonry’s clients pay compliments to their effective communication, agility, and on-time and on-budget delivery of services that meet expectations.
Cons: None to this date.
Now, we can move to a strategy on how to identify what company will be the best option exactly for your business domain.
Even though top agencies’ lists like Clutch Leaders Matrix or bi-monthly overviews by The Manifest show CRM consulting market leaders, it can be quite an uneasy task to choose the perfect Salesforce consulting companies for your business. Here are a few hints from us on what you should pay attention to while researching.
Only on the AppExchange platform there are over 1,600 certified Salesforce consultants offering a vast scope of services. However, not many of them specialize in narrower niches like Commercial Real Estate or Mortgage Banking that require not only in-depth technology knowledge but also an understanding of all the intricacies in such business domains.
We, at Ascendix can maximize the Salesforce solution by tailoring it to your core business values and delivering well-balanced services of high-end Salesforce technology and our industry expertise.
Without a doubt, clients’ case studies are a valuable source of information about the versatility and innovativeness of the considered company. You can learn about company approaches in accommodation to various clients’ needs and how they’ve dealt with project challenges.
Our detailed customers’ success stories can show in true colors all the project complexities and solutions we offered our clients to succeed.
Technology skills are only a half of the project’s success, what’s much more important is how all the communication processes between you and company staff will be held. This will ensure that all issues and requirements will be heard and delivered on time.
A trustworthy and honest attitude to project management as well as dedication and passion to what we do, is a distinctive feature of Ascendix’s corporate values. Committing to customer service excellence is one more strong point of our consultants that is often highlighted by our clients as a decisive factor for choosing us as their Salesforce implementation partner.
Salesforce certificates prove if the company has the required Salesforce knowledge, experience, and resources to handle your implementation process and ensures that they keep up to speed on the most recent Salesforce release updates.
Our experts’ certifications include: Salesforce Administrator, App Builder, Platform Developer and its list is only going to expand.
Geographical presence and culture fit play a significant role in the selection of the consulting company even in a modern digitalized world. Time zone and business model discrepancies can make your Salesforce implementation project longer and more complicated.
As you might notice, almost all Salesforce consultants from our list have offshore offices either in Europe (Ukraine, Poland, Belarus) or in Asia (India, Pakistan). Make sure to talk to representatives from these locations to ensure you are comfortable with their communication style and you understand each other.
What makes Ascendix a good fit, is that we can cater to clients both from the US-based and European offices to ensure on-time service delivery without loss of quality.
You can’t move further without finalizing a budget and Salesforce implementation isn’t a cheap investment. However, it doesn’t mean that you have to look for the most economic option. It’s essential to voice limits of your budget from the very start and concentrate on partners that are within your range.
Compare agency’s offerings to put money into the most comprehensive and time-efficient solutions. We offer our clients flexible and budget-friendly options due to our favorable engagement models.
The implementation process isn’t completed with the deployment of your Salesforce. To ensure full adoption, you need to train and support Salesforce users through the implementation stage and even after it.
You may need external assistance from your consulting partner in the creation of how-to videos, corporate training, sandbox versions, and post-training support to guarantee that all the issues are targeted and settled on.
Our goal at Ascendix is to ensure that all your team members can freely use your Salesforce solution. Our consultants do not only create educational videos for our clients but also write expert Salesforce-related guides on the hottest topics.
Anzhelika specializes in B2B content marketing and has in-depth expertise in promoting the company's products and services through high-quality content. On the Ascendix Technologies blog, Anzhelika shares her insights of Salesforce and Microsoft Dynamics 365 CRM tips & tricks as well as overviews of new CRM tools and technology trends on the market.
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