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If you are considering any CRM tools to skyrocket your sales, customer service, and marketing efforts, the ultimate cost of the solution, its edition, and relevant services like CRM implementation and administration will matter in the selection of the product.
Depending on multiple factors that we will discuss later in this article, Salesforce implementation cost can go from $10,000 for the implementation of the very basic version to more than $100,000 for the multi-component project including complex integration, heavy optimization, and continuous customization and/or custom development options.
And by choosing a DYI approach in rolling out a Salesforce Org, without preliminary consulting and evaluations, you can end up spending much more money on fixing the issues than, actually, optimizing the solution.
Despite the complexity of implementation and customization of a Salesforce solution, it’s a smart investment that can be paid off in up to a 37% increase in revenue, strengthening your relationships with customers and resulting in your business expansion.
And, if you’ve finally decided to welcome Salesforce into your organization but have limited platform knowledge, CRM implementation experience, and human resources to guide projects, you may need to outsource it to Salesforce consultants.
They’ll help to select the best Salesforce cloud and its edition for your organization, make an accurate estimation of the total project implementation cost, namely, how much you’ll have to spend on purchasing, deploying, adjusting, and further support of your solution.
Our Salesforce consultants are ready to drive your CRM journey to success from its very onset until your users are completely comfortable with every feature in your org.
Going back to discussing Salesforce implementation cost, usually, there are five main factors that influence the cost: Salesforce license pricing, number of users, consulting cost, number of records that should be migrated/imported, and user training. Optional ones are customization, third-party systems integration, and after-launch support.
And in this post, we’ll tell about the average cost of:
Also, we’ll review a new alternative to long-term projects, aimed to speed up the implementation of essential CRM features – Salesforce QuickStart Packages along with their types, commonly deployed functionality, and average pricing range – in the USA, the UK, and India.
There are three overall options for getting a Salesforce license: to (1) buy a license directly from Salesforce, (2) get a subscription from a Salesforce Partner, or (3) purchase it from Salesforce and an AppExchange app vendor together.
Let’s assume, you’ve decided to purchase a Salesforce license directly from Salesforce and implement it yourself. Most likely, you’ll start your journey with the primary product line also known as Clouds, designed to modernize sales, marketing, and customer service activity management, namely:
These basic products can be further enhanced with other additional solutions, like Einstein Analytics (advanced AI analytics and forecasting platform), Pardot AKA Marketing Cloud Account Engagement
(a B2B marketing automation tool), and CPQ & Billing (a package for managing quotes, orders, and invoices), Field Services (mobile operations enhancement), Digital Engagement (a solution for boosting customer engagement via digital channels), or with help of other third-party apps sold on AppExchange.
Now, we’ll dwell on the most popular solutions and their pricing options since multiple add-ons should be selected and discussed separately for a particular project and its needs.
Salesforce Sales Cloud is offered in four versions (or editions) that vary in functionality, the maximum number of users, and license cost. It should be noted that even if the pricing is mentioned for a user per month, the Salesforce license is paid annually, for a whole year upfront.
Let’s go over Salesforce pricing plans for Salesforce Clouds:
Cost: $25 per user/month
This stripped-down version fits businesses that need fundamental CRM functionality for lead, contact, and sales management.
With this edition, you’ll get the basic account, contact, lead, and opportunity management logic, email integration with the most common email service providers – Gmail and Outlook – and access to a mobile app.
Cost: $75 per user/month
This edition can meet the need of mid-sized businesses with a single sales department. At this price, you’ll have an opportunity to leverage the advantages of additional features, like lead registration, rules-based lead scoring, and sales forecasting.
Cost: $150 per user/month
This variant of product can suit both mid-sized and large organizations with several sales teams that look for more advanced sales automation tools under one hood, along with workflow and approval automation.
Cost: $300 per user/month
This option justifies its name by being the most full-fledged edition and offering almost infinite sales automation opportunities, including the ones available in three other Sales Cloud editions and 24/7 toll-free Salesforce support & configuration services.
Further, Sales Cloud can be enhanced with CPQ & Billing, Einstein, and Pardot capabilities.
Similar to Sales Cloud, Service Cloud is offered in four editions that will be paid yearly for a certain number of users as well:
Cost: $25 per user/month
By choosing this option, you’ll get the very rudimentary functionality for enabling cross-company collaboration, multi-channel case management & case mapping, and basic telephony integration for fulfilling the needs of a small customer service department, as well as access to a Service Console app(s).
Cost: $75 per user/month
This out-of-the-box version of the program has a more extensive feature set compared to Essentials Edition including enablement of service contracts and entitlements and order and management.
Cost: $150 per user/month
This edition provides a big enough feature collection (with some small limitations) for performing customer service process automation and more pinpoint analytics with more sophisticated reporting AI tools and Web API.
Cost: $300 per user/month
It’s the most feature-rich edition to fulfill various customer service requirements with uninterrupted access to 24/7 Salesforce support, configuration services, and online training.
Service Cloud can be also powered up with other Salesforce clouds, like Field Service, Digital Engagement, and Service Cloud Einstein.
To reinforce both sales and customer service management initiatives, you can opt for purchasing one of the 4 editions of the Sales and Service Clouds’ bundle:
Cost: $25 per user/month
Basically, there is no combo deal available on this product tier. But you can buy an initial edition of Sales or Service Clouds that could provide core functionality for small sales and customer service teams (no more than 10 people in total).
Cost: $100 per user/month
Another low-cost license offers a more expanded list of features available for sales and customer service activities like asset management and team collaboration tools for any number of users.
Cost: $175 per user/month
It is a far more customizable solution serving as an all-in-one tool for sales and customer service departments of mid-size and enterprise companies and offering unlimited user roles and permissions, workflow and approval automation, and offline access to CRM.
Cost: $325 per user/month
This is the most comprehensive option for joint sales and customer service activities complemented with access to unlimited Salesforce support, resources portal, and limitless online training,
It’s worth highlighting that a Salesforce Sales & Service bundled option is a bit more costly compared to purchasing separate solutions for sales and customer service, and you should be ready to pay an extra $25 for each user license in contrast to a separate Sales/Service Cloud licensing model (for the Professional edition and higher).
However, this unified solution may be a good fit for organizations that value consistency of business operations powered by a single customers’ database for sales and customer service departments.
Marketing Cloud’s functionality is available in four packages (or suites) with a primary focus on various marketing segments, like email marketing, social media marketing, advertising, Business-to-Business (B2B) marketing automation at an annual subscription basis starting from $400 per month:
(Its pricing varies from $400 per org/month to custom quoting for the Enterprise plan). This suite simplifies the creation of one-to-one web and mobile customer journeys, email marketing management, and content creation initiatives.
But, it’s advisable to request a direct quote of Salesforce marketing cloud pricing for your organization from our consultants to estimate the final implementation cost.
The Salesforce license pricing ranges from $1,000 per month for the basic edition to $40,000 per month for the most feature-rich one.
This product set is designed to enhance content marketing strategizing and customer engagement in social media.
Its top features include improvement of brand listening and engagement, community engagement and social care, unified social media publishing console, management of at least two social media pages, spam detection, social listening, and analysis of brand mentions.
The price depends on the number of advertising audiences and contacts, but the starting price is $2,000/month
Advertising Studio is used for personalized advertising, customer segmentation, real-time lead capture, security & access controls, and applying more accurate customer data to create and manage powerful one-to-one advertising campaigns.
Pardot pricing plans start from $1,250 per month for its basic edition to $15,000 per month for the premium one.
It is a toolkit that allows automating lead generation, tracking, and nurturing spiced up with Einstein Analytics functionality.
The key features of Pardot are lead qualification and management, personalized email marketing campaigns, predictive analytics, and personalized product support that can be enhanced with B2B Analytics Plus, Salesforce Engage for Pardot, and Additional Contacts features.
❗A good tip when you’re considering which cloud and edition to pay for is to bear in mind the number of current employees and how quickly you plan to grow your business. By doing this, you’ll always know how much you’ll pay for your CRM system at any time.
Now, when you know the core Salesforce clouds pricing, let’s look at other “backbones” your implementation cost may be influenced by if your business challenges can’t be solved with ordinary setup and configurations.
To calculate the approximate implementation costs, we’ve taken the average hourly rates of Salesforce consultants, developers, and support specialists, the amount of time required to perform the implementation activities, and their complexity.
Contact our team to get an expert assistance and a detailed estimate of Salesforce project.
Generally, outsourced Salesforce consulting services are provided by Salesforce consulting partners (Salesforce consultancies) and independent consultants (Freelancers). Both options have their pros & cons and vary significantly in Salesforce consultant cost.
The hourly rates of freelance consultants are significantly lower than those of Salesforce consulting partners (and the quality of consulting differs accordingly, too).
But, compared to hiring a full-time in-house Salesforce consultant that can cost from $133, 300 to $184, 000 just to pay a salary, not including extras like benefits, training, and equipment costs, it’s a less serious investment.
Hiring an in-house team can be justified only if your organization has several ongoing Salesforce projects that need supervising.
Otherwise, you can consider the Salesforce outsourcing option.
Quite often, companies can also consider hiring a temporary Salesforce Administrator who’ll help to implement Salesforce and onboard your team.
Once everything is settled, this person will move to another company but could support your Organization on a freelance basis.
Salesforce Consulting Partners are certified consulting companies that are verified by Salesforce Partner Community and available on the consultants’ listing on AppExchange (Salesforce-owned marketplaces for marketing CRM tools and services from third-party vendors).
On consultants’ profiles, you can find their rating, customer reviews, number of completed projects & certified specialists as well as industries they specialize in.
It is worth mentioning, that these agencies can focus not only on Salesforce consulting and development but also can provide other technology solutions, like custom, web, app solution development, or custom CRM development.
All the certified consulting companies must align with Salesforce standards: have Salesforce-certified full-time employees and a set of successfully completed projects, show the increasing potential for education, development, innovation, and engagement with the Salesforce ecosystem.
Salesforce Consulting Partners are arranged into Partner tiers (Registered, Silver, Gold, Platinum, and Global Strategic). And the higher the partner tier is, the more business they are generating and, as a result, the more talents they are attracting to ensure delivery of “fully baked” services and products.
However, to be completely honest, some consultancies choose not to proceed to a higher partner tier because of the associated higher costs. They choose to offer more favorable pricing options to their customers instead. Having said a couple of words about the nature of the Salesforce consulting partnership, let’s discuss the major benefits of engaging with agencies.
#1 Team Extension
If your company needs a complex Salesforce implementation, a big Salesforce organization that needs optimization guidance, or CRM best practices on solving not trivial support tasks daily, you may seek the help of a Salesforce consulting partner/company.
The Salesforce consulting partner like Ascendix will conduct a thorough discovery process and present a State of Work (SOW) – a proposal outlining the specific deliverables, clearly defined amount of hours, and total cost.
Salesforce Consulting Partners have much lower rates comparing to in-house specialists and even can work as an extension of your team if you already have a full-time Salesforce consultant.
They can help with supervising complicated customizations and managing complex development work.
#2 High-Security Standards
Outsourcing is always connected with security violation risks, like data leakage, information misuse, and other data issues. Compared to contractors, all consulting partners must comply with overall Salesforce security standards and manage their reputation carefully to remain a partner.
#3 Extensive Expertise
It’s nearly impossible for a person to be proficient in all Salesforce products and their use cases. And here is where consulting agencies come in handy with their pool of experts.
Engaging with a consultancy, you’ll get access to fully equipped and experienced teams of experts, including, developers, architects, business analysts, and project managers that are ready to work with Salesforce projects of any complexity.
#4 Reduced Total Cost of a Project
If you are planning to customize the environment to your specific needs or to launch a cross-disciplinary project, you’ll probably want to involve multiple specialists in addition to a Salesforce consultant.
So, by engaging with a Salesforce consulting agency like Ascendix, you’ll have a full team of specialists at a reduced cost compared to hiring them separately, and on top of it, you’ll save more time on hiring processes.
#5 24/7 Customer Service
Salesforce consulting partners provide more value in terms of customer service. Compared to freelance specialists that usually act as a jack-of-all-trades and are overflown with clients’ tasks, can be not so responsive to new clients’ inquiries. That’s why you may end up waiting for days to discuss your challenges.
On the contrary, Salesforce consulting agencies usually have dedicated team members who are responsible for customer engagement and can fast and easily manage all the inquiries and pick the specialist that will be available exactly when you need them.
Hiring a freelance Salesforce consultant has its advantages as well, and the main one is, of course, the cost.
Freelance Salesforce consulting services may sound enticing for those who are looking to invest as little as possible in Salesforce implementation. And it really can be a bargain if you hire a Salesforce consultant by a referral.
Especially, if you are going to have a small Salesforce rollout project or need minor calibration of your org, and all the implementations you plan to do by yourself under the consultant’s guidance.
Freelance consultants are a good fit for organizations with little or no budget that want to adjust default Salesforce functionality and shorten the path in learning how to use standard features to their benefit.
However, working with a freelancer still comes with certain risks. The most common ones are limited technical expertise and lack of proper experience in managing complicated projects and general accessibility to the resource.
With a freelancer, there’s a chance they have a narrow knowledge of the platform, leaving your implementation half-baked or extending the path of the CRM implementation.
Also, in case the project appears to have any complexities, you may end up investing higher costs compared to if an experienced specialist was hired from the very start.
What’s more, a good Salesforce consultant is usually booked out well in advance which can lead to inflexibilities in getting start date commitments or managing your issues if any arises.
This pricing model implies the fixed total cost of the project after all the estimations in terms of project scope and delivery timeline have been done. It is a common cost structure for Salesforce consulting agencies where a Salesforce consultant cost is included in the overall bill for the project.
The main advantage of this approach is that you’ll know the definite time scope and ultimate cost beforehand and won’t have any unexpected expenses in the future. However, clients always have an opportunity to discuss new ideas or needs along with the implementation and recalculate the final cost.
This billing structure is widely used for outsourced Salesforce managed services like CRM maintenance and support or for overseeing basic ongoing projects. It is common both for Salesforce consulting partners and independent contractors and implies paying a flat monthly fee for a set number of hours you can use per month.
The main benefit of this billing structure is that you can count on a pricing reduction of the total cost per hour compared to a fixed pricing model.
It’s the most flexible pricing model and is more common for freelance Salesforce consultants and short-term implementation projects that do not require much involvement in specific needs of the business or digging into the specifics of the client’s industry.
Factors that influence Salesforce consultant cost:
The level of consultant experience and seniority is one of the main aspects that influence Salesforce consulting rates. Generally, there are three levels of consultants’ expertise: junior, middle, and senior.
One more important factor that reflects on the Salesforce consultant cost is their technical skillset. And the main proof of technical knowledge is certifications that also need financial investments from a consultant’s side.
For example, there are 10 consulting certificates (apart from Salesforce Administrator, Developer, and Architect Certificates). registration price of which is $200 and the retake price is $100. On top of that, don’t forget about time & money invested into preparation and training courses.
It’s obvious that the more versatile specialist is and the deeper knowledge in one aspect of the Salesforce platform the expert has, the more expensive will be the services. For example, a consultant specializing in Pardot or CPQ & Billing implementation usually charges twice as much as a Sales or Service Cloud implementer.
Consultants that have hands-on experience and the necessary skillset in working with narrowly specialized industries like Commercial Real Estate or Legal Services and know the market needs inside-out may be in higher demand among professionals in this sphere due to their very specific knowledge.
And, consequently, this core competence of niche specifics may result in higher rates from one side, but you’ll save lots of hours on explaining how your business operates, terminology, and what data you should track.
It goes without saying that Salesforce consultant cost differs by location even within the country, not to mention the continent. The most illustrative example is the US where average Salesforce salaries vary from state to state because of different costs of living.
To make consulting services cost more budget-friendly, agencies like Ascendix can share resources in near-shore/off-shore and mixed engagement models.
Having said that, Salesforce consulting services of a consulting agency can cost from $10,000 to $50, 000 depending on the range of services, vendors’ location, consultants’ level of seniority, and Salesforce & industry expertise.
Speaking of Salesforce contractors’ rates, based on the data found on Upwork, Guru, and Freelancers’ websites, consultants can be hired from $20/hr in India
to $200/hr in the USA and Canada.
There are other “hidden” services that make up the total Salesforce implementation cost besides CRM license pricing and consulting fees like data migration, CRM customization, system integration, end-user training, and after-launch support.
Data migration is an essential step in the Salesforce implementation process but can be rather a costly affair since it requires several actions before the data import itself. You need to ensure data accuracy and consistency first, clean it from misspells, formatting issues, duplicates, and errors before mapping it to Salesforce org.
Migration may also involve designing custom solutions to automate data transfer on a pre-set schedule basis. All these activities can cost from $10,000 to $35,000 on average to address the possible needs of the company from the example.
Salesforce is one of the most customizable CRM solutions on the market. You could literally do anything you need to adjust it to your unique business needs.
Moreover, you can learn how to customize it using the free resources offered on Trailhead thus reducing your costs. Or ask your Salesforce consultant to train your team to perform certain customizations internally.
The cost of Salesforce customization can vary significantly based on the complexity of the corporate internal processes and the technical approaches used for adjusting the platform.
For example, point-and-click tools used for modifying default features like reports and dashboards will cost you much less than customizing them with custom code.
In some cases, you might require custom development to automate essential business processes. That type of work will require a Salesforce developer.
Salesforce customization may end up costing from $5,000 to $60,000, depending on the complexity of the actions taken.
Salesforce is famous for multiple integrations and apps available out of the box, and you could hardly find any other CRM that offers more integrations than Salesforce. That’s one of the reasons why over 150,000 businesses select Salesforce.
But there still are cases when you’ll need to integrate Salesforce.
Multiple factors influence the cost of system integration: the number of external systems that should be synced with the platform approaches needed to integrate the systems; third-party app installation, app connectors, via API tokens or custom codes, and the complexity of the user interface adjustments.
On average, a complex integration project may require from $30,000 to $50,000 of total investment.
There are cases when you could do it much cheaper as well. Each case is unique and, it is better to discuss it with your Salesforce partner.
Learn how to grow your business under professional Salesforce implementation consultants’ guidance
No matter how well your Salesforce is implemented if your team can’t use it properly. That’s why user training is another essential step in rolling out your CRM and its successful adoption within your organization.
Total pricing of the user training is determined by a training mode (onsite or remote, self-learning or instructor-led), a number of users, and their types (end-user, administrator, or both) and can go up to another $10, 000 for a mid-sized company with sales, marketing, and customer service departments.
Even after a successful Salesforce implementation and user training, you may need platform support for a certain period. Usually, support lasts for up to 3 months after the product’s deployment.
Its cost depends on the hourly rate of a support provider and the overall length of the service. The average after-launch support pricing ranges from $10,000 to $45,000 per project.
As it can be seen from the example above, there is no exact Salesforce implementation cost that can be applied to any project, and pricing should be calculated individually according to particular business needs, goals, and budget.
One more option to consider when you’ve chosen to launch your implementation project is to do it with QuickStart Package from one of the Salesforce vendors. QuickStart is a suite for fast deployment and calibration of the most common products at a reduced Salesforce implementation cost: Sales or Service Clouds.
Depending on the vendor’s location, range of services included, and the total number of hours, Salesforce Quick Package pricing ranges from $1,000 to $14, 000.
An average QuickStart implementation project may take from 10 hours to 12 weeks.
Due to the limited number of hours for engagement, certain activities are not included in the QuickStart package and should be purchased under a separate Statement of Work. Some of the most common ones are:
Usually, the very basic QuickStart package implies discovery sessions, roll-out plan, Sales or Service Clouds setup, the configuration of up to 5 user profiles, calibration of the out-of-the-box functionality to improve lead, account, contact, case, and opportunity management.
It may include tuning of activities like Tasks, Events, Email, and end-user training sessions, and after-implementation configurations updates.
The average implementation timeline lasts from 10 hours to 2 weeks and may require involvement both of just one consultant or a full team of Salesforce professionals including a developer, a project manager, and a QA specialist.
Its pricing varies significantly depending on the location. For example, Salesforce consulting companies in the USA can charge for this version of package from $2,000 to $6,500 (an average bill – $4,250), in the UK – $2,000 – $7,000 (an average bill – $4,500) and in India – $1,000 – $2,400 (average pricing – $1, 700).
So, the average Salesforce QuickStart Package in the UK will cost 5% more, than in the USA, and in India – almost twice less.
With medium Quick Start Packages, you can get user settings configuration for up to 10 users’ profiles, set up basic Sales or Service Cloud architecture, more enhanced lead, customer, contact, opportunity tracking management activities, limited data cleansing & migration, advanced reporting, analytics, & dashboards configurations, and a basic admin or a user training.
Average project time span – from 2 to 4 weeks. For a mid-size Quick Start Suite, you should expect to pay from $3,300 to $7,000 ($5,150 on average) in the USA, from $3,500 to $11, 000 (an average bill – $7,250) in the UK, and in India – $1,700 – $4,500 ($ 3,100). In other words, in the United Kingdom, medium packages for fast implementation will be 40% more expensive than those in the United States.
With Maxi Quick Start Suite, you’ll generally purchase Sales/Service Cloud implementation and configurations for up to 15 user profiles and settings, much-improved lead management, customer, contact, opportunity, product management, enhanced reporting, transfer of larger data volumes, and end-user training.
Average Salesforce implementation takes 3-12 weeks and will cost $5,000 – $15,000 ($10,000 on average) in the USA, $7,000 – $14,000 (average pricing – $10,500) in the UK, and $2,800 – $7,000 ($4,900) in India.
In our Salesforce QuickStart and QuickStart Plus Packages, we’ve combined the best approaches in deploying and configuring key Salesforce functionality with the most cost-effective pricing models.
With our Basic QuickStart Package, we offer 1 end-user training class with up to 10 attendees per class, configuration for up to 10 Salesforce users, 20 total custom Fields, import of one CSV or Excel data file containing up to 2,000 records, and 5 hours of post-go-live support for more than 3 weeks after the initial set-up.
It means that for the pricing of a regular mini-suite, you’ll get the services available only in mid-size maxi packages, for example, the opportunity to train and set up to 10 users (instead of an average of 5). Learn more about available features
The QuickStart Plus Package implies 2 end-user training classes with up to 10 attendees per class and 1 admin Training class, configuration for 20 Salesforce users, 30 total Custom Fields to be created across all main Objects like Accounts, Contacts, Opportunities, and Leads, 5 hours for building Custom Reports, (1) Dashboard containing three (3) Simple Reports, basic Salesforce integrations, and data import of one (1) file with up to 3,000 records.
Our QuickStart Plus Package is aimed to ensure complete CRM adoption within your org by providing the most comprehensive user training for up to 20 end-users and even 1 Training session for admins to guarantee your independence in maintaining and supporting basic configurations in your org! Learn more about available features
If you want to implement more specific Clouds like CPQ & Billing, it may take 3-12 weeks and cost from $5,000 to $15,000 because you’ll need to deploy the CPQ system on top of primary features.
Marketing Cloud set up usually lasts from 1 to 4 weeks and costs from $3,500 to $5,000. Besides lead and contacts mapping, Marketing Cloud connector setup, brand builder configuration, marketing, and email campaigns automation, journey builder configuration, you may need an engagement with a UI/UX designer.
Pardot implementation can take up to 2 weeks and cost up to $7,000 on average and may involve a UI/UX designer as well for designing email templates, and that can influence the overall bill. During Pardot implementation, you’ll have the Pardot Salesforce connector installed and configured, enabled website analytics, integration with Google AdWords, analytics, social media, IP whitelisting enablement, and email authentication for optimal email deliverability.
Salesforce implementation projects for Non-Profit organizations may last 1-4 Weeks and cost up to $2,600 – $3,000 on average for the set-up of the out-of-the-box features for fundraising program management, outreach and marketing communication, and analytics.
If you have difficulties with CRM implementation or just want to make sure that you are on the right track with your migration from Salesforce Classic to Salesforce Lightning, our expert team of Salesforce implementation consultants will be happy to assist you with all Salesforce implementation services like:
Why you can rely on Ascendix in Salesforce implementation services?
Salesforce consultant cost depends heavily on the engagement model you prefer as well as on the consultant’s location. You can hire a freelance Salesforce consultant for $20-$250 per hour, and a Salesforce consulting partner for $80-$350 per hour.
You can get free Salesforce support via its Help portal or Premier 24-hour support for an extra charge. Also, you can get after-launch assistance and platform maintenance from certified Salesforce consulting partners for $10,000 – $35,000 per project. Certified consultancies are a part of the Salesforce partners’ community that empowers them to resolve issues faster.
Salesforce Sales and Service Editions cost from $25 to $300 user/month, Salesforce Sales + Service Cloud pricing ranges from $25 to $300 user/month. For Marketing Cloud Editions you should pay from $400 to $3,750/org/month. Pardot Editions cost from $1,250 for 10,000 contacts/month to $15,000 for 75,000 contacts per month.
Anzhelika specializes in B2B content marketing and has in-depth expertise in promoting the company's products and services through high-quality content. On the Ascendix Technologies blog, Anzhelika shares her insights of Salesforce and Microsoft Dynamics 365 CRM tips & tricks as well as overviews of new CRM tools and technology trends on the market.
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